At Wild & Savvy Hair Studio, we don't just create beautiful hair — we create a beautiful experience.
We're a high-performing, fast-growing salon on the lookout for a Front-of-House Admin Superstar — someone who's confident, switched-on, and thrives on keeping everything (and everyone) organised and running smoothly.
This is not a hairdressing role, but experience in the hair & beauty industry will be a huge advantage. If not, you'll need exceptional customer service, sales, and admin skills — the kind that make you the go-to problem solver in any workplace.
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About the Role:
This role is central to the success of our team and the client experience. You'll be the first impression of the salon, greeting every guest with warmth, professionalism, and a smile, while managing the systems and details that keep the salon humming behind the scenes.
We need someone who can juggle client care, admin efficiency, and sales insight — all while keeping calm, polished, and in control in a busy, luxury environment.
Your responsibilities will include:
* Be the face and voice of the salon — welcoming clients, managing calls, and ensuring a smooth service flow.
* Manage and oversee all bookings, rebooking's, and client communications.
* Handle daily sales processing, POS transactions, reporting, and KPI tracking.
* Support payroll preparation, time-sheet reviews, and financial admin.
* Maintain accurate stock and product records; assist with ordering and supplier coordination.
* Prepare and run weekly reports on retail, rebook, and productivity metrics.
* Provide light IT troubleshooting support (POS systems, Wi-Fi, printers, etc.).
* Contribute to marketing and social content planning (social-media experience a bonus).
* Work closely with management on business operations and salon projects.
We're Looking for Someone Who:
* Has strong administrative and front-of-house experience — ideally within a salon, spa, or customer-service environment.
* Possesses advanced customer service, sales, and organisational skills.
* Understands how to manage systems, reporting, payroll support, and data accuracy.
* Is tech-savvy and confident in troubleshooting basic IT issues.
* Communicates clearly and professionally in person, online, and over the phone.
* Brings a positive attitude, high energy, and the ability to work under pressure.
* Is a team player who thrives in a collaborative environment.
* Uses their initiative and takes pride in finding solutions before being asked.
* Has a driver's license and reliable transport.
Non-Negotiables:
To be considered for this role, you must:
* Be available for a minimum of one late night per week – Wed or Thursday (until 8:30 pm).
* Be available for at least one Saturday per month.
* Be comfortable working full-time hours with flexibility to support business needs, especially during peak periods or events.
Flexibility and a proactive mindset are key — we're a busy, dynamic salon, and your ability to adapt and stay organised is what will make you shine here.
What We Offer:
* A vibrant, supportive, and growing team environment
* On-site parking and a stunning salon location on the Mandurah Marina
* Ongoing training in salon systems, retail sales, and brand support
* Competitive hourly rates ($32 – $38 p/h depending on experience)
* No Sunday shifts, ever.
* The chance to work closely with a team of industry leaders
Sound like your kind of vibe?
To apply, please send us:
* Your resume
* A short cover letter telling us why this role is perfect for you
* Any examples of your admin or front desk experience (bonus points if you've worked with salon or POS systems)
Email: attention Savannah Or pop in to meet us in person: Wild & Savvy Hair Studio, 4/16 Dolphin Drive, Mandurah WA 6210