ESS delivers the best hospitality and support services to remote and Defence sites across Australia. From mess halls to accommodation and recreation facilities, our teams keep Defence communities running smoothly every day.
As the Base Manager, you’ll be responsible for ensuring all hospitality, cleaning, accommodation and facilities services run efficiently and safely while maintaining the highest standards of quality, compliance, and client satisfaction.
Key Responsibilities
* Oversee the day‑to‑day operations of the base, including catering, accommodation, cleaning and transport services
* Lead, support and develop a multidisciplinary team to achieve operational and client outcomes
* Ensure all services are delivered safely, efficiently and in line with Defence and company standards
* Build and maintain strong client relationships, acting as the primary on‑site contact
* Manage budgets, reporting and performance against contractual KPIs
* Drive a culture of safety, accountability and continuous improvement
* Oversee compliance with Defence security requirements and site protocols
What We’re Looking For
* Proven experience in operations, facilities or hospitality management (Defence, remote or large‑scale site experience highly regarded)
* Strong leadership skills with the ability to manage diverse teams and complex operations
* Excellent communication and relationship management skills
* Financial and operational acumen, with experience managing budgets and reporting
* A proactive, professional and solutions‑focused approach
* Australian citizenship is a mandatory requirement for this position (Defence security clearance required)
* Ability to obtain and maintain a National Police Check and Defence clearance
The Benefits
* Lead a key Defence site within a respected national organisation
* Job security and career progression opportunities within Compass Group
* Access to training, development and leadership programmes
* Supportive, professional environment with a strong safety culture
EEO Statement
We welcome & encourage applications from Aboriginal & Torres Strait Islander peoples, people of all backgrounds, ages, sexual orientation, gender expressions, gender identity and people with disability.
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