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- National leader in the insurance investigation industry
- Ethical and professional culture
- Over 37 years of industry experience
Our Story
Allied Universal Compliance and Investigations is the national leader in the insurance investigation industry with over 35 years of experience and long-standing partnerships across the sector. We are known for our ethical, professional approach and strong support of our investigation team. We are currently seeking experienced and passionate factual and surveillance investigators located in the ACT to join our high-performing team.
We are currently seeking experienced factual and surveillance investigators in the ACT who are already working in the field and want the benefit of a professional, supportive team, reliable case flow, and excellent operational backing.
In this role as a factual investigator, you will:
- Conduct professional interviews (face-to-face, phone, video)
- Analyse and assess evidence to determine appropriate lines of inquiry
- Identify discrepancies and pursue clarification
- Prepare clear, concise, and timely reports based on the evidence obtained
If you're a surveillance operative, you will have an understanding of legislation relevant to conducting covert surveillance. You will be performing a range of investigative tasks such as:
- Compiling field notes
You will receive dedicated case management support from Allied Universal, excellent rates, and a reliable payment schedule.
About You
You are a seasoned, qualified factual investigator who understands the demands of insurance investigations and takes pride in delivering accurate, timely, and well-written reports.
To be successful in this role, you must have:
- Demonstrated experience in factual and / or surveillance investigations in insurance (e.g. Workers Comp, CTP, General Insurance)
- Insurance industry investigation experience is highly regarded
- Current Private Investigator licence (or ability to obtain)
- Excellent communication, time management, and report-writing skills
- Strong working knowledge of relevant legislation, liability principles, and investigative techniques
- The ability to work independently while meeting deadlines and quality standards
- A current driver’s licence, reliable transport, and a satisfactory criminal history
- Proficiency in Word, Outlook, and online investigation tools
- Minimum typing speed of 40 words per minute
Note: All criteria must be addressed in your application. Only applicants who meet these requirements will be considered.
What We Offer
- Reliable and consistent payment
- Professional development and learning opportunities
- A supportive, ethical culture focused on investigator success
How to Apply
If you’re an experienced factual investigator looking for a company that values quality, professionalism, and long-term relationships—we want to hear from you.
Submit your application today!
Please note: Only applicants deemed suitable for the advertised role will be contacted.
Allied Universal is an Equal Employment Opportunity (EEO) employer committed to fostering an inclusive, respectful workplace. We value diversity and encourage applications from all suitably qualified candidates regardless of race, religion, age, gender identity, sexual orientation, disability, or background.
Seniority level
- Seniority level
Not Applicable
Employment type
- Employment type
Contract
Job function
- Job function
Finance, General Business, and Other
- Industries
Security and Investigations and Insurance
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Australian Capital Territory, Australia 1 month ago
Canberra, Australian Capital Territory, Australia 1 day ago
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📌 Factual and Surveillance Investigators
🏢 Allied Universal® Compliance and Investigations
📍 Australia