Gray Dawes Travel is a multi-award winning, global travel management company with offices in Australia, New Zealand, United Kingdom, Canada, The Netherlands and the USA. Established in 1865, we're constantly growing by using technology and our passion for what we do to keep evolving.
With a laser focus on offering our clients a high touch, high tech, high content experience, at Gray Dawes we're not just there to deliver the best corporate travel fares, the most innovative itineraries, the slickest online tools or the most experienced consultants. We're there as an extension of our clients' own organisations – their out-of-house travel department. We achieve this because of the depths we go to in understanding our clients, their culture, their brand values and business objectives. And we always deliver... better!
If this all sounds like something you want to be a part of then we'd like to hear from you. We offer a fantastic work environment, with all the benefits and perks you'd expect from a forward-thinking and people-focussed organisation. And we're always on the lookout for skilled and motivated individuals to become part of the Gray Dawes family.
Our Australian operations are continuing to grow, so we're looking to hire an experienced Business Travel Consultant to join the team based in Sydney or Melbourne, working on a hybrid basis (3 days in the office and 2 days at home).
What You'll Do
* Handle enquiries and reservations ensuring that they are responded to professionally, arranging and confirming bookings and building traveller's profiles to make sure that their needs are met.
* Carry out research for our clients to make sure they get the best deal.
* Process E tickets and travel documentation.
* Offer advice and guidance on available options to our clients for each itinerary including advice on visas, passport requirements and vaccinations.
* Handle refunds and cancellations.
What we're looking for
* You'll be a motivated, passionate individual who has previous experience of working in business travel.
* Experience using Sabre GDS although other GDS experience may be considered.
* You'll have an excellent telephone manner, excellent verbal reasoning skills and great attention to detail.
* Confident in dealing directly with our client on a face to face basis.
* You'll be happy to work between the hours of 8am and 6pm on a rota basis.
What We Can Offer
Our people are our heartbeats, driving everything that we do. We encourage our people to be their best selves, do the right thing, tell it like it is and be flexible. This opportunity will allow our new team members to be part of our journey as we expand in the global market. As we value our people, we offer a range of great benefits including;
* Competitive salary & incentive scheme
* A relaxed, informal & caring working environment
* Opportunities for progression
* Hybrid Working
#J-18808-Ljbffr