** Full time permanent position**:
- **Manage a full-service spectacular hotel with grand architecture and opulent interior reflecting rich history and heritage**:
- **Great opportunity to lead a medium sized team located in Werribee South overlooking the lush gardens set amidst of 10 acres**
The iconic Mansion Hotel & Spa is seeking an experienced General Manager with strong leadership skills to lead a team of over 120 team members to drive growth and deliver exceptional service to our MICE, Wedding, Leisure and Spa guests.
**HOW TO BE SUCCESSFUL**
You need to have the ability and drive to achieve results across all dimensions of the balanced scorecard which includes: financials, customer, team and strategy. Just as importantly you can adapt to our culture and embrace our values. Last but not least, you like to dream big, with a hunger to succeed and lead from the front in a hands on manner to successfully leverage the ongoing success of this beautiful property.
**ABOUT THE ROLE**
- Drive exceptional financial results through exemplary cost control and revenue management by developing and executing commercial plans in conjunction with the hotel leadership team
- Implement delivery service strategies and initiatives with the aim of exceeding guest experience expectations
- Demonstrated ability to manage and lead a medium sized team with strong leadership skills for high engagement and performance across all metrics
- Strong administration and reporting skills for presenting monthly analytics on business performance with attention to detail
- Has a can-do attitude with a strong focus on quality and output
- Work with key talent to develop creative, identify opportunities for innovative food and beverage and accommodation concepts and offerings
- Manage sales processes and teams to superior results
- Have proven results in driving top line revenue in a competitive market
- Build strong relationships with third party service providers to maintain property requirements
- Strong financial acumen is required
- Drive exceptional customer satisfaction in a boutique luxury setting
- Engage in strategies focusing on exceptional employee leadership and retention
- Build your team leaders through a combination of hands-on management, coaching and mentoring to set our signature standard of authentic, boutique hospitality - "the Lancemore way".
**ABOUT US**
Founded in 1986, **The Lancemore Grou**p is a leading Australian boutique lifestyle brand and pioneer in boutique hotels and residential conference facilities.
- Our hotels offer boutique accommodation, conferences & meetings, weddings & events, wellness spas, critically acclaimed restaurants and an award winning wines;
- We are rapidly expanding across Australia and are unique in being a family owned company that combines the head of a large operation with the heart of a family company;
- We are a high performing workplace that believes in developing new talent and empowering people to drive their own results;
- We value our people and, as such offer career progression, generous staff discounts, company wide incentives and team social activities.
Every day, our employees have a direct impact on our guest satisfaction and successful operations. Our size gives us the ability to harness the potential in each and every employee - they are never just a number, but truly valued contributors to our success
Please Note: Only applicants with valid working rights in Australia & National Police Check will be considered for this position.
**If you are a driven hospitality professional who realises the tremendous opportunity that this role offers, we want to hear from you**
**Our Values**
Fun | Authentic Hospitality | Caring | Ownership Mindset | Performance | Growth
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