WorkSafe is Victoria's workplace health and safety regulator. We are also the workplace injury insurer. Our job is to reduce workplace harm and improve outcomes for injured workers. This is our promise to the Victorian community and the reason we exist.
Learning Operations Lead: The Architect of Impact
* $137,963 per annum + superannuation
* Full time, ongoing opportunity
* Wadawurrung / Geelongbased role (Hybrid - minimum 3 days per week in the office)
The Opportunity
Are you a master of operational excellence who loves turning complex data into compelling stories?
We are looking for a Learning Operations Lead to become the engine room of our Learning & Capability (L&C) team at WorkSafe Victoria. This newly created, pivotal role is for a strategic operator who understands that great learning outcomes are built on a foundation of seamless systems, robust governance, and insightful data.
As a member of our L&C leadership team, you won't just be "keeping the lights on." You will be the operational backbone, ensuring our core learning teams are empowered to deliver high-impact learning that makes a tangible difference to our people and the Victorian community.
This is a rare opportunity to help shape the operational maturity of Victoria's Health & Safety Regulator and Workers Compensation Insurer. You'll be joining a team that is currently scaling its impact and embracing innovative ways of working. If you are a high-level operator looking for a role where your technical expertise in systems and data will directly enable a better, safer, and more capable workforce, we want to hear from you.
Key Accountabilities
* Data Storytelling: You'll own our metrics, turning raw LMS data and operational dashboards into executive briefs that clearly articulate the value and impact of our learning programs.
* Operational Excellence: You'll lead our Coordinator and Administrator to ensure our learning ecosystem (LMS, third‐party platforms, and digital tools) is agile, intuitive, and future‐ready.
* Strategic Stewardship: You will manage our budgets, tool licensing, and quality assurance processes with rigour, ensuring every dollar spent is aligned with our strategic imperatives.
* Partnerships: Working closely with your peer Learning Team Leads, you will act as a strategic advisor, bridging the gap between instructional design and operational delivery.
* Governance & Growth: You'll maintain the integrity of our learning standards, managing risks and identifying opportunities to streamline how we deliver learning in the flow of work.
About you
You are:
* A Systems Thinker: You thrive in the detail but never lose sight of the big picture. You love finding efficiencies and making processes simpler.
* A Data Translator: You don't just report on what happened; you explain why it matters. You are highly skilled in dashboard design and concise, executive‐level report writing.
* A Collaborative Leader: You know that leadership is about empowerment. You are ready to mentor and develop a small, high‐performing support team.
* A Relationship Builder: You communicate with clarity and influence, making it easy for stakeholders to engage with L&C's vision and processes.
Qualifications
* A tertiary qualification in Human Resources, Education, Business, Psychology or a related discipline or equivalent relevant experience is desired.
Working with us
At WorkSafe, our goal is for every employee to feel connected, safe, and valued within their team, for teams to feel appreciated in the workplace, and for WorkSafe to be respected in the community. We believe that a diverse workforce is essential for delivering the best outcomes for the Victorian community. We strongly encourage applications from all individuals, including First Nations people, people with disabilities, those from diverse cultural and linguistic backgrounds, and individuals of all sexualities and genders.
What's next?
Applications close 11:00pm on Friday 19 June 2026.
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