Public Programs Officer – Bonegilla Migrant Experience
Permanent Part-Time opportunity – 28 hours per week
Wednesday to Saturday – 9am to 4.30pm (BME Site open 10am to 4pm)
$39.17 per hour plus superannuation
Responsibilities
* Deliver engaging public programs and visitor experiences – Coordinate and facilitate a range of public programs, guided tours, exhibitions, workshops and cultural activities that encourage community participation and strengthen visitor engagement with the Bonegilla Migrant Experience. The role contributes to creating memorable and inclusive experiences that connect audiences to local and national migration history.
* Coordinate education programs and school engagement – Work collaboratively with schools, teachers and education providers to deliver curriculum‐linked learning experiences for students and educators. Educational content, activities and resources are developed to support engaging and accessible learning outcomes for diverse age groups and audiences.
* Support events, outreach and community connection – Assist with the planning and delivery of programs and outreach activities that support cultural objectives and increase awareness of the Bonegilla Migrant Experience. Strong community relationships and partnerships help drive participation and promote the site across the broader region.
* Manage operational and venue support activities – Support the day‐to‐day operation of function and hireable spaces, including bookings, event set‐up, venue presentation and visitor readiness. Attention to operational detail helps ensure facilities remain safe, welcoming and prepared for programs, events and visitors.
* Provide visitor support and operational coordination – Contribute to daily visitor services and operational activities while supporting volunteers and casual staff during tours, programs and events. The role involves responding to operational issues, assisting visitors and helping maintain smooth day‐to‐day site operations.
* Maintain administration and program systems – Coordinate operational records, bookings, reporting and administrative processes that support effective program delivery and continuous improvement. Accurate systems and documentation assist in maintaining efficient and compliant service delivery.
Qualifications
* Experience delivering public programs, tours, exhibitions or visitor experiences within cultural, heritage or tourism environments.
* Strong communication and customer service skills, with the ability to engage positively with diverse communities and stakeholders.
* Experience coordinating programs, educational activities, volunteers or community engagement initiatives.
* Strong organisational and administrative skills, with the ability to manage competing priorities and operational requirements.
* Demonstrated initiative, flexibility and ability to work within a dynamic and changing environment.
Benefits
* Career Development – Ongoing learning, mentoring and progression opportunities.
* Leave Entitlements – Generous and flexible leave to support work‐life balance.
* Flexible Work Options – Where applicable, adaptable hours and flexible work arrangements.
* Health & Wellbeing – Access to Fitness Passport, EAP and other wellness initiatives.
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