Part Time Customer Service & Sales Consultant WANGARATTA
As a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.
What You'll Be Doing
* Deliver Exceptional Customer Experiences: Help customers find the right products and services to suit their needs, ensuring their time at Telstra is memorable.
* Be the Go-To Tech Expert: Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions.
* Achieve and Excel: Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.
* Collaborate and Contribute: Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals.
Benefits
* Generous Discounts: 30% off Telstra services and exclusive offers with over 240 brands and partners.
* Leave Options: 16 weeks of paid parental leave, Telstra Extra Day Off, gender affirmation leave, Cultural Leave, Blood Donor Leave, and the ability to purchase up to 4 weeks of additional leave.
* Training & Career Growth Opportunities: Access over 17,000 learning programs with LinkedIn Learning and participate in the Future Ready program.
* Flexibility: Flexible working hours and a supportive approach to parental leave.
* Recognition & Rewards: Monthly performance rewards and a range of recognition programs.
* Inclusive Culture: A diverse and inclusive team where everyone's unique perspective is valued and respected.
Is It You We're Looking For?
* Great Communication Skills: Natural at connecting with people and making their day better.
* Solution-Oriented Approach: Thinking on your feet and tailoring solutions for each customer.
* Sales Drive: Motivated to achieve (and exceed) sales targets and KPIs.
* Passion for Learning: Eager to grow and develop skills in a dynamic environment.
* Resilience and Positivity: A can‐do attitude, even when things get busy.
* Customer-Facing Experience: Previous experience is a plus but not required—bring your enthusiasm and we'll teach you the rest.
We welcome applications from people of all backgrounds, abilities, and experiences, and we strive to create a workplace where everyone is respected, valued, and can thrive.
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