Vanderbilt Brooklet Hotel Pty Ltd – Byron Bay NSW
Set across 125 acres of rolling hinterland, The Brooklet is an adults-only luxury retreat. With spacious villas, panoramic views and considered amenities, we offer guests the space to breathe and time to truly unwind.
About The Brooklet
Set across 125 acres of rolling hinterland, The Brooklet is an adults-only luxury retreat. With spacious villas, panoramic views and considered amenities, we offer guests the space to breathe and time to truly unwind.
The Role
We’re looking for a professional individual to join our Guest Services team. This role is at the heart of The Brooklet experience — welcoming guests, anticipating their needs, and ensuring every stay feels effortless and memorable. This role is ideal for someone who is not looking to be a receptionist but a hands on all rounder in a small team.
Your Day May Include
- Front of house interaction with guests
- Managing check-ins, check-outs and reservations on MEWS/ AKIA
- Assisting guests with recommendations and local insights from guest enquiry to departure
- Supporting daily operations of the estate
- Food and Beverage preparation - RSA is essential
About You
- You have previous experience in a refined hospitality environment
- You communicate with ease and confidence and present well to guests
- You have a calm, attentive nature and a keen eye for detail
- You take pride in creating memorable experiences for others
- You’re adaptable with availability and comfortable working in a boutique and quiet environment
Why Join Us
At The Brooklet, you’ll be part of a small, passionate team who value genuine hospitality. You’ll work in a beautiful setting surrounded by rolling hills, with opportunities to grow and contribute to one of Australia’s most unique luxury escapes. Work in a hospitality environment, no later than 7pm.
Offering
- 23 - 30 hours per week on a Level 4 Hospitality Award.
- Shift hours between 8am and 7pm.
Requirements
- Valid RSA for NSW
- Frequent weekend work
- Rights to work in Australia
To Apply
Please send your resume to Guest Services Manager, ***@thebrooklet.com.au with the subject line Guest Services Role.
#J-18808-Ljbffr