Patient Support Role
The ideal candidate will be a compassionate and organised individual who can make a meaningful impact in healthcare.
About The Position
This is a permanent part-time role that involves providing administrative and clerical support across our surgical and perioperative services wards.
Key Responsibilities
* Respond to calls, emails and patient inquiries with professionalism and empathy.
* Provide information and reassurance to patients' families.
* Maintain accurate and up-to-date patient records for scanning into the Clinical Information Department.
* Work closely with Nurse Unit Managers, clinicians, allied health professionals and administrative colleagues.
* Coordinate and arrange follow-up appointments for patients.
About You
We are seeking someone who is enthusiastic, adaptable and committed to excellent patient service. You will thrive in a collaborative environment and enjoy supporting others in a busy hospital setting.
Essential Attributes
* Exceptional communication and interpersonal skills.
* Strong organisational skills with the ability to prioritise competing tasks.
* High attention to detail and accuracy in data entry and documentation.
* Ability to handle sensitive or emotional situations with empathy and professionalism.
* Proactive team player who supports colleagues and contributes to a positive work culture.
* Demonstrated experience in administration and/or customer service (desired but not essential).