Job Summary
Artist & Promoter Relations Manager – Moshtix (Melbourne, Australia). Division: Moshtix / Universe. Line Manager: General Manager – Client Services, Moshtix & Universe. Contract: Permanent, 38 hours per week.
Role Overview
The Artist & Promoter Relations Manager exists to drive the success, retention and strategic growth of Moshtix's portfolio of Promoters and the Artists they promote. The role leverages Moshtix, Universe and Ticketmaster tools, services and relationships to deliver exceptional service to key Promoters, proactively driving successful outcomes across primary and secondary markets. It also supports the development of future products tailored to Promoter and Artist needs.
Core Focus Areas & Success Measures
* Client Service & Satisfaction – Act as the primary point of contact for agreed Promoter Clients, providing operational support and strategic advice across national events. Oversee ticketing service delivery, manage key event information, maintain clear communication and ensure compliance with policies.
* Client Relationships – Develop and grow relationships with existing and prospective Promoters, establish a network of industry contacts, represent Moshtix as an ambassador and identify networking opportunities across ANZ.
* Revenue Growth & Client Success – Identify and drive opportunities to increase overall Promoter ticket sales and event revenue, utilise marketing, platform and product tools, grow ancillary revenue streams and translate Promoter needs into roadmap inputs.
* Team and Culture – Behave in alignment with Moshtix and Ticketmaster values, participate in team activities, contribute positively to culture and help maintain Moshtix as an employer of choice in ANZ.
Qualifications
* Technical Skills Required – Commercial portfolio management and contract renewals, advanced negotiation and contract structuring, revenue forecasting, pipeline management and financial modelling, strategic account planning, commercial risk management, executive stakeholder management and influencing, ability to balance client outcomes with revenue performance and margin discipline.
* Expected Behavioural Traits – Highly organised and outcomes‐driven, calm and decisive under pressure, commercially analytical with strong problem‐solving, proactive and adaptable, credible and influential communicator, leading through change with integrity and clarity.
Equal Opportunities
Live Nation Entertainment is an equal opportunity employer. We encourage applications from people irrespective of gender, race, sexual orientation, religion, age, disability status or caring responsibilities.
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