Overview
Manager: Hospital Case Lvl2 (0454) role at Mediclinic Group – Newcastle, South Africa. Closing date: 13/10/2025. Number of positions: 1. Workplace Type: On-site. Employment type: Permanent.
Job Type: Administration
Main purpose of job
To coordinate the hospital case management process and facilitate the communication process between all role players by providing accurate and timely clinical information to minimise the financial risk for the organisation.
Key responsibility areas
* Minimise financial risk by effectively managing patient stay
* Ensure compliance to case management procedures, contracts and legal aspects by utilising available resources and systems
* Ensure correct and timely finalisation of cases to facilitate reimbursements from funders of claims
* Consistently and timeously communicate with Funders as contractually agreed through the relevant case management channels
* Ensure clinical coding standards are adhered to as per Level 3 coding guideline
* Lead and manage the people in the Case Management team (if applicable)
Required Education
ESSENTIAL EDUCATION: Clinical qualification
DESIRED EDUCATION: Registered Nurse / Professional Nurse or qualified Paramedic
Required Experience
ESSENTIAL MINIMUM EXPERIENCE: Minimum of 3 years in a clinical role
DESIRED EXPERIENCE: Experience in Theatre and or ICU; Medical aid background; Experience in private healthcare environment or experience as an ILS/ALS Paramedic
Required Job Skills and Knowledge
* Understanding of anatomy; physiology and medical terminology
* Funder Contracts; Medical aid requirements/narrations
* Scientific nursing principles and process
* Authorisation and motivation of Level of Care; Length of Stay; Clinical Coding, high-cost stock, Short Payments etc.
* Use of electronic systems (i.e. B2B or Funder portals) for the purposes of requesting authorisations, performing case management updates and for troubleshooting)
* Computer literacy (Microsoft Office, hospital/practice management systems)
* Relevant aspects of applicable statutory acts (e.g. Consumer Protection Act; PMB; etc.)
* Patient Administration policies and procedures (e.g. Patient Confidentiality; Visitation of external case managers; etc.)
* Daily workflow; managing deviances; clinical coding; and case management processes
* Application of clinical codes and finalisation thereof
All applicants will be considered, with the understanding that preference will be given in accordance with the Employment Equity Plan of Mediclinic Southern Africa, as well as internal applicants/employees that meet the minimum requirements.
Please note: If you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile
Job Segment
Compliance, Nursing, Registered Nurse, Paramedic, ICU, Legal, Healthcare
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Health Care Provider
* Industries — Hospitals and Health Care
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