Flexibility - 1work from home 2 days/office 3 days
- High growth, diversified healthcare business
- Attractive salary + salary packaging available
**The Company**
This diversified, highly respected Healthcare business based in the South-eastern suburbs of Melbourne are market leaders in the field and provide a diverse range of essential Health services to one of Australia's fastest growing communities, covering a large geographical area. The multi-site network covers numerous services including emergency, pediatrics, obstetrics, intensive care, oncology, surgery and palliative care. With continued investment into resources in equipment, technology and human capital, this Health network has been experiencing massive growth over the last 5 years.
**The role**
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In this newly created 6-month, fixed term contract role, provides a fantastic opportunity which will enable you to become part of a close knit and high performing Billing/Collections team, reporting to the Patients Accounts Team Leader.
The role will be comprised of;
**Duties**
- Review and correction of patient claims
- Liaising with health funds and 3rd parties regarding unpaid, rejected and short paid claims
- Review of claims on hold and follow up with respective areas such as Patient Services/theatre/doctors rooms for missing data or documentation
- Providing clinical documents internally to support claim resubmission
- Identify and address incorrect billings
- Collections follow up for patient accounts
- Identifying and addressing private health fund + patient refunds
- Escalating claims to write off
- Escalating claims for clinical review
- Billing and claiming for a variety of services
**Skills & experience**
Your skills will also include;
- Commitment to outstanding customer service
- Excellent written/verbal communication skills
- Strong organizational skills
- Systems savvy
- Knowledge of privacy legislation
**Benefits**
- Flexibility - work from home + office
- Highly Competitive salary
- Ongoing training
- Salary packaging available
**How to Apply