Residential Service Manager
Employment Term: Permanent Full Time
Location: Condon, Townsville
Remuneration: Competitive Salary + Super + Not for Profit Salary Packaging
Pinangba service is inviting applications from experienced facility managers to join our Shalom Elders Village.
About The Role
You'll work with your front‐line team to provide outstanding care to residents, promoting a culture of values‐based, person‐centred care.
Through your knowledge, you'll promote a high standard of quality and compliance, ensuring your facility meets all regulatory requirements through best practice clinical care and audit activities. You'll ensure strong financial sustainability by driving community engagement to support occupancy whilst overseeing property maintenance, hospitality and lifestyle programmes.
Working closely with your senior clinicians, you'll lead a team of nurses, personal carers and support staff, ensuring their ongoing performance by providing coaching and direction to enable their success.
We encourage our team to be creative and enjoy themselves while contributing to our success. Come join one of the most trusted community and residential care providers in Australia.
Role Requirements
With a solid background in aged care, your leadership skills have seen you grow and develop similar sized services with a focus on quality and person‐centred care. Your mentorship and coaching of frontline leaders have resulted in strong service performance, with sound quality outcomes and care governance. You're confident tackling complex and conflicting priorities throughout your day, pooling your resources to meet deadlines.
* Bachelor of Nursing, or equivalent qualification OR solid experience in the management of a residential aged care or healthcare service
* Experience working with Aboriginal and Torres Strait Islander clients and communities
* Experience coordinating care provision within a large team
* Confidence to manage staff, conflict, pressures and competing priorities
* Ability to provide leadership, support and mentorship to other team members
* Satisfy the relevant probity checks required by legislation or organisational policy
* In accordance with requirements outlined by the ACQSC and / or the NDIS this role is considered Key Personnel. You will be required to meet key suitability criteria and complete additional compliance measures.
Employee Benefits
* Save tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum
* A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing and employee assistance programmes
* 12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months service, in addition to the government scheme
* Diversity and inclusive leave, offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events
* Career development opportunities with one of the most trusted community and residential care providers in Australia to challenge yourself, grow and make a meaningful difference
Diversity & Inclusion
Our approach is simple–everybody is welcome here. At UnitingCare, diversity is at the core of who we are, our mission and our values. We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity. Demonstrating our commitment to reconciliation and building long‐term employment opportunities for First Nations peoples, UnitingCare strongly encourages Aboriginal and Torres Strait Islander applicants for this position. For additional support and to meet our RAP Team, email reconciliation@ucareqld.com.au
Commitment to Safeguarding
We are committed in creating services and workplaces that are welcoming and safe for every person. We work together to protect children, young people, adults and the elderly from harm within our services and the communities we support. Our recruitment and workplace practices reflect our dedication in preventing abuse, harm and exploitation across UnitingCare.
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