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Senior product sales engineer (australia)

RingCentral
Sales Engineer
Posted: 28 November
Offer description

We’re looking for a Senior Product Sales Engineer (Sydney or Melbourne, Australia) at RingCentral.

RingCentral is a $2B annual revenue company with double‑digit ARR and a $93B market opportunity in UCaaS, Contact Center, and AI.

Job Duties and Key Responsibilities

- Drive Revenue & Partnerships
- Collaborate with Sales teams to grow revenue with existing and new partners.
- Deliver credible technical engagements throughout the customer lifecycle.

- Act as a Trusted Technical Advisor

- Lead discovery sessions to understand customer requirements.
- Present benefits of the RingCentral portfolio.
- Support RFIs, RFQs, and RFPs.

- Solution Innovation & Delivery

- Design solutions that are technically sound and commercially viable.
- Collaborate with Sales Engineering Leadership and Product Teams to deliver new services.

- Enablement & Expertise

- Maintain deep knowledge of UC, IMS, CX/Contact Center, AI products.
- Develop technical demos and sales playbooks.
- Provide ongoing enablement to service providers.

- Team Leadership

- Mentor Solutions Consultants and Sales teams.
- Represent RingCentral at industry events.
- Travel within Australia as required.

Requirements

- Experience with Service Providers in a channel environment with pre‑sales.
- 5+ years developing UC, CX, IMS, Mobile solutions.
- Robust initiative and self‑starter mindset.
- Ability to coordinate cross‑functional teams.
- Excellent presentation, demonstration, and negotiation skills.
- Fluent in English.
- In‑depth technical knowledge: VoIP, IMS, SIP, MGCP, RTP, HTTP/S, XML, SMTP, SNMP, SSH, etc.
- Experience in telecom network design, architecture, and support.

Benefits

- Healthcare reimbursement
- Group life insurance and salary continuation
- Superannuation fund
- Employee Stock Purchase Plan (ESPP)
- Business travel medical coverage
- Employee Assistance Program (EAP) with counseling
- Digital 1:1 wellness coaching
- Mobile and internet reimbursement
- Paid leave and holidays

RingCentral is an equal‑opportunity employer and values diversity. It does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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