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Area manager

Melbourne
Ultimate Security Australia
USD 80,000 - USD 120,000 a year
Posted: 27 November
Offer description

Ultimate Security is one of Australia's leading security providers, proudly Australian-owned and operated for over 30 years. Headquartered in Concord, NSW, we deliver integrated security solutions nationwide, including guarding, patrol services, electronic monitoring, and cutting-edge technologies like Staff Safe and AI-driven surveillance. Our Grade A1 monitoring centres and commitment to innovation make us a trusted partner for government, retail, commercial, and industrial sectors. We value integrity, teamwork, accountability, and diversity—striving to be a "force for good" in the security industry.

About the role:
As Area Manager for Ultimate Security, Victoria, you'll lead a high-performing team, overseeing operations and business development efforts to expand our portfolio. Your focus will be on client satisfaction, staff safety, and contributing to our mission to deliver top-tier security services.

Key Accountabilities:

* Leadership & Team Management: Lead and support staff across Victoria, ensuring operational excellence and team empowerment. Monitor performance and foster career development.
* Business Development: Acquire new clients and expand existing accounts. Collaborate with the State Manager to develop sales strategies.
* Client & Stakeholder Relations: Serve as the primary client contact, building long-term relationships with key stakeholders, including local law enforcement. Identify growth opportunities.
* Operations & Service Delivery: Oversee smooth contract transitions and maintain operational documentation. Ensure compliance with company policies and local regulations.
* Staff Management & Development: Lead staff adoption of IT solutions for efficiency. Mentor high-potential staff for career advancement. Oversee the recruitment, induction, and training to ensure competence and alignment with policies.
* Administration & Compliance: Manage audits, payroll, rostering, and annual leave for assigned sites. Ensure compliance with policies and contractual agreements.

What You'll Bring:

* 5+ years of experience leading security services operations and driving business development or sales initiatives.
* Proven ability to manage operations, sales, and client relationships.
* Strong organisational and time management skills.
* Excellent verbal and written communication, with strong interpersonal skills.
* Experience leading diverse teams and driving service excellence.
* Strategic mindset with a focus on identifying new business opportunities and growth.
* Ability to work independently and collaborate effectively with senior leadership.
* Relevant State Security License and qualifications.

Why Join Ultimate Security?

* Competitive salary with company vehicle, laptop and phone
* Genuine autonomy and a voice in shaping operations
* National career progression opportunities and leadership development
* Work for a respected security provider with a strong industry footprint
* Supportive team, inclusive culture and strong executive backing

This is more than just a job — it's your chance to build a lasting legacy

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