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Funeral service coordinator

Wodonga
beBeeFuneral
Posted: 17 July
Offer description

Transform Lives as a Funeral Service Coordinator


Job Description:

We are seeking a compassionate and skilled individual to join our team as a Funeral Service Coordinator. In this role, you will have the opportunity to make a meaningful difference in the lives of families and individuals during their most vulnerable times.

You will be responsible for planning, coordinating, and implementing all aspects of funeral services, including working closely with families to understand their needs and preferences. Your attention to detail, excellent communication skills, and ability to provide empathetic support will ensure that every family feels valued and respected.

Your Key Responsibilities:

* Plan and coordinate funeral services, taking into account the family's wishes and cultural requirements.
* Work closely with families to understand their needs and preferences, providing personalized support and guidance throughout the process.
* Coordinate logistics, including transportation, venue selection, and catering, ensuring seamless execution.
* Collaborate with other teams, such as celebrants, florists, and musicians, to deliver exceptional service standards.
* Participate in ongoing training and professional development to stay up-to-date with industry best practices and advancements.


Required Skills and Qualifications:

To be successful in this role, you will need:

* A strong customer service ethos, with excellent communication and interpersonal skills.
* The ability to work effectively under pressure, managing multiple tasks and deadlines while maintaining a calm and composed demeanor.
* Empathy and compassion when interacting with grieving families, demonstrating a deep understanding of their emotional needs.
* A valid driver's license and willingness to travel (if required).
* A high school diploma or equivalent, with a focus on customer service, event management, or a related field.


Benefits:

We offer a comprehensive rewards package, including:

* A competitive salary and bonuses for exceptional performance.
* Ongoing training and professional development opportunities.
* A supportive and collaborative work environment.
* Flexible work arrangements, including part-time and full-time options.
* Access to employee assistance programs and wellness initiatives.


About Us:

We are a leading provider of funeral services, dedicated to delivering exceptional care and support to families during their most challenging times. Our team is passionate about making a positive impact, and we are committed to creating a workplace culture that values diversity, inclusion, and respect.

How to Apply:

If you are a motivated and compassionate individual who is passionate about delivering exceptional service, please submit your application, including your resume and a cover letter outlining your experience and qualifications.

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