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Company: Australian Red Cross Lifeblood
* Permanent part-time opportunity
* 3 days per week (or 22.5 hours across the week) – with Mondays and Tuesdays included to support key operations
* Hybrid working model – enjoy flexibility between home and a Lifeblood Processing Centre
* $75k–$85k FTE (paid pro rata) + superannuation + salary packaging
Discover life-giving possibilities
Lifeblood is more than just a job or a career, it's an opportunity to be part of something that matters. As an organisation, our purpose is simple: to give life. Together, we want to help you build a fulfilling career with Lifeblood.
About the role
As our Volunteer Coordinator, you'll be the first point of contact for volunteers, bringing together your customer service mindset, organisational skills, and recruitment experience to attract, engage and support a passionate volunteer workforce.
Working closely with the National Volunteer Manager, you'll ensure volunteers feel valued, well-supported and set up for success, while aligning their skills with where they're needed most. This is a role where strong relationships, attention to detail, and a genuine care for people will make a real impact every day.
A day in the role of a Volunteer Coordinator, will see you:
* Act as the first point of contact for volunteer enquiries across phone, email and online channels
* Coordinate recruitment activities, including screening, interviewing and arranging checks
* Support volunteer onboarding, training and ongoing engagement
* Build strong relationships with Donor Centre teams to match volunteers to operational needs
* Help deliver and embed the national volunteer strategy
* Coordinate volunteer reviews and maintain accurate records
* Provide guidance and training to teams supporting volunteers
* Deliver a high-quality, consistent and people-first volunteer experience
Sound interesting? Here's what we're looking for;
* A genuine passion for customer service and creating positive experiences
* Experience in recruitment and onboarding of volunteers (or coordinating people in a similar setting)
* Strong organisational skills with the ability to manage multiple priorities and competing demands
* Excellent communication and relationship-building skills
* Ability to work independently while building effective relationships with stakeholders
* Strong administrative and systems capability (MS Office essential)
* Experience with volunteer programs or Better Impact (desirable)
Thrive in a diverse culture that cares for your wellbeing
We're a diverse and inclusive bunch. We're proud to foster an environment where all people can come together to achieve their very best. Whether it's workplace safety or work/life balance, we look after our employees' varying needs. As part of the Lifeblood team, you'll have access to a generous salary packaging program, plus a great range of rewards like discounts on insurance, groceries, food & beverage, department stores, travel, and more.
Excited about this opportunity? Apply now and discover a career filled with life-giving possibilities.
Next steps
When it comes to recruitment we like to move fast, this means we progress suitable candidates through the hiring process as soon as we can.
We are a 2024 Circle Back Initiative Employer and commit to respond to every applicant. You'll hear from us with an outcome after your application has been reviewed and assessed.
If selected, you'll be required to complete a few background checks and we'll help you through this process.
If you require any adjustments during the recruitment process, please reach out to us.
Please note we cannot accept applications sent directly to this email please use the online portal to apply
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