Overview General Manager Operations – Not for Profit organisation providing accreditation and quality improvement services across health and human services sectors in Australia.
Operations and client delivery focus, key leadership role, solid client base in a growing NFP.
Key Responsibilities Contribute to strategic direction.
Lead Operations Teams to achieve financial and operational excellence, and client KPIs.
Build an inclusive culture within the Operations Business Unit.
Engage with clients and key external stakeholders (Government, Regulators, Member Organisations, Peak Bodies).
Manage risks impacting accreditation standards and frameworks, including Safety & Quality.
Ensure compliance with legislative and regulatory requirements.
Oversee operational team delivering business as usual during the digital transformation program.
Key Selection Criteria Operational service delivery and project management experience, preferably in Health, Community Services, Education, or a related sector.
Quality Assurance/management and accreditation systems experience.
Commercial focus with strong outcomes orientation.
Excellent stakeholder engagement and communication skills.
Client and service excellence focus.
Relevant change-management experience in an operational environment.
Benefits Competitive remuneration – base salary, superannuation, bonus.
Generous Not-For-Profit salary packaging.
Option to work from home up to 2 days per week.
Contact For a confidential discussion or additional information please contact Penny Smythe, on or Email: Application Your application should include CV and a cover letter (no more than 2 pages) outlining experience and skills from the Key Selection Criteria.
Applications close: 4th December **** at midnight.
Diversity, Equity & Inclusion at Hudson Hudson is committed to helping you find a workplace where you feel respected, supported, and free to thrive.
We welcome applications from all backgrounds, identities, and lived experiences—because when different voices come together, amazing things happen.
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