The Opportunity
We are seeking a dependable Medical Receptionist/Administrator to join our team at Ballarat Cancer Care & Haematology. You will support eleven doctors and a small team of reception/administration staff, helping to deliver outstanding care to patients across Ballarat, the Grampians and Wimmera.
The Best Bits
* Rewarding Work – Build ongoing relationships with patients and families during a significant stage of their healthcare journey.
* Supportive, Small Team – Work alongside colleagues who know each other well, with strong trust, teamwork, and open communication.
* Variety & Learning – From billing and admissions paperwork to patient scheduling and correspondence, no two days are the same.
A Typical Day
* Mornings are spent on administrative tasks before patient consultations begin mid‐morning.
* Work as part of a front‐desk team of 3–4, supporting up to eleven doctors.
* Manage phone enquiries, schedule appointments using Xestro and provide warm, professional reception to patients.
* Process billings, Medicare and health fund claims, hospital admission paperwork, and dictated correspondence (typing and light editing).
* Occasional travel to Ararat (own car and driver's licence required).
The Essentials
To be considered for this role, you will need:
* Previous experience in administration, reception or customer service (medical experience strongly preferred).
* A patient‐centred approach, with the ability to support people compassionately and professionally.
* Strong computer skills, including Microsoft Office. Experience with Xestro will be highly favoured.
* Meticulous attention to detail and the ability to prioritize your workload effectively.
* Excellent phone handling and communication skills.
* The right to live and work in Australia.
* Demonstrated reliability and availability across the working week.
* A reliable vehicle and full current driver's licence.
About You
* Patient, dependable and proactive, with a positive, team‐focused attitude.
* Organised, accurate and calm under pressure in a busy environment.
* Well‐presented and professional in all interactions.
* Willing to learn and open about strengths and areas for growth.
Apply Now
All applications must be lodged online by clicking on the 'apply now' button. Please include your resume and a brief cover letter.
Contact Jemma at rec••••@theprovengroup.com.au
This role requires that a person has the right to live and work in Australia.
Applications close 14 June 2026.
Ballarat Cancer Care and Hematology is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees.
Please note: Ballarat Cancer Care and Hematology, with the support of The Proven Group, reserves the right to commence interviews and close this role at their discretion. Early applications are encouraged.
#J-18808-Ljbffr