Senior IT Support Engineer job available at National MSP | Adelaide | Flexible working arrangements Your new company A growing National Managed Service Provider requires a Senior IT Support Engineer to be based in Adelaide for a permanent opportunity commencing ASAP. The company promotes a collaborative and supportive work environment, offering exposure to leading technologies and flexible working arrangements. Your new role In this exciting new role, you will be: Providing 2nd level IT support both remote and onsite for a broad client base. Maintaining relationships with clients. Performing administration, configuring and maintenance of core infrastructure components including networking, compute, storage, virtualisation, cloud and security platforms. Acting as an escalation point for level 1 & 2 support technicians. Undertaking project delivery of infrastructure & network solutions. Ensuring technical issues are resolved within SLAs in a calm and polite manner. Assisting with the onboarding of new clients and adoption of new technologies. What you'll need to succeed To be successful in your application, you will need: Strong understanding of Windows Server, Active Directory, VMware / Hyper-V, Azure, Microsoft 365, Veeam / Datto backups and Networking. The ability to work autonomously with limited supervision. A tertiary education in Information Technology as well as Azure, Microsoft, Fortinet, Cisco, VMware and Aruba certifications are highly regarded. Prior experience working within a Managed Service Provider. Current driver's license and access to a car. What you'll get in return Working in an organisation where they develop and grow careers, you will be offered an excellent salary package, working in a role that enables flexible working arrangements. Working within a rapidly growing company, you will gain exposure to a broad range of technologies and projects. This organisation prides itself on internal promotion and career development and offers development training. Do not miss out! What you need to do now If you're interested in this role or know of someone that may be, please click 'Apply Now' or forward an updated CV to Daniel.Bertino@hays.com.au.3000775