About This Role
Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands.
We are seeking an experienced and enthusiastic individual to join our team as a Guest Experience Host. In this role, you will be at the forefront of creating memorable experiences for our guests, driving sales, and providing exceptional customer service.
This is an exciting opportunity to build your career with a value-driven organization that promotes continual growth and development for its people.
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Your Key Responsibilities
* Generating sales appointments for our sales centers located at our amazing resort
* Establishing commonality and building rapport with customers to ensure an exceptional experience is delivered
* Working closely with the resort operations team to provide a high level of service and a seamless transition for owners and guests through the check-in process
* Clearly articulating the benefits of traveling within the Wyndham Destinations community
* Meeting targets and KPIs as set by the business
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What We're Looking For
* Genuine passion for customer service and the local area
* Excellent communicator with strong interpersonal skills
* Enthusiastic, self-motivated, and positive individual
* Immaculate presentation and professional grooming standards
* High levels of computer literacy
* Previous experience with a PMS system (Opera) advantageous
* Ability to recognize and solve problems in the workplace
* Ability to work a flexible schedule, including nights, weekends, public, and school holidays
* Driver's license needed
* RSA needed
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Benefits
Build your career with a value-driven organization that promotes continual growth and development for its people. Some of our many benefits on offer include:
* Professional development funding
* Discounted hotel stays across Australia, Fiji, New Zealand
* Great career development opportunities
About Us
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another.
We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.