Axiom Technologies is a global IT services partner that supports medium- to large-scale enterprises.
We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organization’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.
IT Skills and Experience
- Desired Experience:
- Computer OS/Peripherals troubleshooting
- Handling Different PC Operating Systems (Windows 7/8 and 10)
- Performing Hardware Software Installation (understanding of deployment tools like SCCM)
- Basic knowledge of SOE and group policies
- Printer support
- Good knowledge of MS Office tools, installation & troubleshooting
- Excellent customer service and people skills
- Field experience supporting a variety of technologies and services
- Advanced technical abilities, including solid troubleshooting skills applicable to Windows, Apple, and virtual operating systems
- Ability to manage time and resources to meet or exceed expectations in high-profile situations while maintaining professionalism under pressure
Personal Attributes:
- Good knowledge of Infrastructure support
- Strong analytical and problem-solving capabilities
- Well-organized and highly detail-oriented
- Strong customer service ethic and great communication skills, both oral and written
- Passionate about delivering quality no matter what you are doing
- Can work both independently and in a collaborative team-oriented environment
- A self-starter, motivated to push the limits and think outside of the box
- Fondness for solutions that are easy, elegant, and effective
- Ability to work with and maintain confidential information
In-Depth Knowledge:
- Microsoft Office applications
- PC Laptop hardware
- PC Laptop peripherals, including printers
Basic Knowledge:
- Active Directory
- Exchange
- Apple OS
- SCCM
IT Qualifications
At least two of the following:
- PC Laptop OEM Maintenance Certification
- CompTIA A+ Certification
- Microsoft Certified IT Professional (MCITP) certification in the desktop area
- Microsoft Office Specialist (MOS) Certification
Experience in a similar role
- 1 year of relevant experience
- Freshers and IT Students are also Welcome
How to Apply:
If you are looking for that next challenge in your career and wish to apply for this role, please forward your resume to careers.au@axiomtechnologies.com
Note: Axiom Technologies selection process includes Background Verification Checks.
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📌 Desktop Support Officer(Part-time) – North Ward,Queensland, Australia
🏢 Axiom Technologies
📍 Brisbane