Location
Located near Orana Mall with easy bus access and plenty of parking. Friendly team, great product range and a super convenient place to work with public transport, food options and everyday essentials right nearby.
Employment Type
Permanent Part-Time
Roster
Monday 1:45pm–5:45pm | Friday 10:00am–2:00pm | Sunday 10:30am–3:00pm
About the Role
As a Retail Sales Assistant you'll be responsible for delivering exceptional customer service, fostering a positive shopping experience, and supporting new and expectant parents on their journey.
Responsibilities
* Customer Engagement – connect with and understand the needs of new and expectant parents, providing personalised assistance and product recommendations.
* Product Demonstration – guide customers through product features and benefits, ensuring they make informed choices.
* Stock Management – maintain accurate stock levels and ensure the store is well-presented and organised.
* Flexible Scheduling – work a rotating roster of flexible shifts across weekdays, evenings, and weekends.
Qualifications
* Prior Customer Service Experience.
* Ability to work in a fast‐paced environment.
* High standards in customer service and store presentation.
* Proficient in calming irate customers and resolving issues with empathy and professionalism.
* Physical Requirements: Able to lift up to 15kgs between floor and shoulder, 10kgs above shoulder height. Ability to wear a headset to communicate with the team on the shop floor. Stand and walk for prolonged periods of time.
Benefits
* A supportive, friendly team culture that celebrates wins and supports your goals.
* Competitive salary / hourly rate.
* Paid parental leave to support you and your family.
* Training pathways to support your growth and career development.
* Employee Assistance Programme for your wellbeing.
* Generous team discounts.
* Exclusive access to our Employee Benefits App for you & one loved one – discounts across fuel, groceries, entertainment & much more.
Employment Laws and Obligations
* Every employer in Australia has the obligation to ensure that employees have the relevant working rights. All successful applicants will need to undergo a Right to Work check.
* Due to the intimate and personal nature of our work, successful applicants will also need to undergo a National Police Criminal History Check.
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