Sales Travel Consultant - Capalaba, QLD
Job no: 531276
Brand: Flight Centre Brand
Work type: Full time
Location: Queensland
Categories: Sales and Customer Service
Overview
Are you ready to turn your love of travel into a career that takes you further than you ever imagined personally and professionally? Your Flight Centre journey is uniquely yours – and we're here to champion it, celebrate it, and help it take flight. As a Flightie you're not just building a career - you're shaping a life filled with purpose, connection, and discovery. If you're looking for the next stamp in your career passport we're looking for Sales Travel Consultants across Australia who are keen to dazzle, discover and delight our customers.
What you'll be doing
* Work full-time, on-site in one of our retail stores on a rotating roster across a 7‐day trade.
* Plan itineraries, book travel and convert enquiries into bookings in person, over the phone and via email for our customers.
* Work towards individual KPIs and sales targets selling flights, accommodation, car hire, tours, travel insurance, cruises, transfers and more.
* Build a customer base of new and returning customers from regular domestic bookings to lavish international holidays.
* Be the expert – assist customers with travel related questions including visas, best times of year to travel, packing, dining, and safety.
* Enjoy a base wage plus an uncapped incentive payment structure where you earn a percentage of every sale; pay is completely uncapped.
What we're looking for
* Seasoned traveller with a history of international destinations and strong recommendations.
* Great organisational skills – takes notes, manages calendar, and responds quickly to phone calls and emails.
* Determination to meet sales targets and KPIs while balancing workload in a high‐pressure environment.
* Enthusiasm, passion and warmth that makes customers want to book with you every time.
* Savviness with computers, able to toggle between complex systems to find the right flight and package options.
Benefits
* Average earnings for a Travel Consultant in their first year are $70K; Senior Consultants average $100K and Team Leaders average $138K annually, including superannuation and penalty rates.
* Become a true expert – access industry travel discounts and qualify for sponsored Familiarisation Trips to explore new destinations and products around the world.
* Career opportunities in a network of brands and businesses worldwide – we promote from within.
* Social – enjoy Reward & Recognition events throughout the year, including Global Gathering and EOFY Celebration.
* Get qualified for free with Certificate 3 & 4 in Travel & Tourism (worth $20k) through Australian Apprentice Training; may be eligible for financial support while studying.
* Workplace embraces individuality – come as you are.
* Committed to reconciliation through our Reconciliation Action Plan – support Aboriginal and Torres Strait Islander inclusion, cultural safety, and dedicated cultural leave.
Why Flight Centre is such a great place to work
We are dedicated to being a global employer of choice by nurturing our culture focused on people, infused with adventure and accountability. We uplift and support our team through a compelling Employee Value Proposition that offers exciting career and travel opportunities, fantastic benefits, a meaningful sense of purpose, and well-deserved recognition.
*Flight Centre is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.*
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