Your Role
The DevOps Manager role manages a team of Operations engineers to provision and maintain SAP Cloud solutions and ensure delivery according to defined Service Level Agreements. The role ensures smooth operations and maximizes uptime and performance of Cloud software.
Key Responsibilities & Tasks Accountability
* Manages resources, ensuring business critical & innovative outcomes are successfully achieved.
* Builds action plans and makes operational decisions on policies, tactics, and resources critical to business success to ensure delivery against strategy.
* Accountable for annual goals established for the team.
* Directs activities of the team.
Complexity
* Leads by example, shares knowledge, and works collaboratively with direct reports.
* Provides technical input and guidance and regularly applies expertise.
Communication
* Encourages and develops the team to cooperate and to freely express their opinions.
* Formulates clear objectives and strategies and work assignments.
* Communicates unpleasant messages in a timely and constructive manner to the team.
* Listens openly and attentively to fully understand ideas and opinions within the team.
Experience
* Sound professional experience working in a high-level collaborative environment and promoting a teamwork mentality.
* Acts with sound judgment, emotional intelligence, and political awareness. Demonstrates all management responsibilities: create the future; build a team; develop people; manage performance.
* Ability to identify risks, anticipate challenges and seek to proactively head‐off obstacles with mitigations and contingencies.
* Works collaboratively with direct reports.
* Regularly applies expertise in activities.
* Professional experience in Cloud Delivery related fields and technologies.
* Knowledge of AWS and technologies used for deploying and managing Cloud-native applications.
* Strong understanding of cloud system architectures, SaaS environments and infrastructure related topics.
* Sound knowledge of product support processes.
* Experience or a strong interest in strengthening the focus on infrastructure code and automation frameworks to proactively prevent configuration drift and ensure environment parity across global clusters.
Work Experience
* 10+ years of experience in cloud operations - developing, delivering and maintaining Cloud Products.
* 5+ years of professional experience in leading or managing technical teams.
Equal Employment Opportunity
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, etc.), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
Successful candidates might be required to undergo a background verification with an external vendor.
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process. Please note that any violation of these guidelines may result in disqualification from the hiring process.
Requisition ID: 449963 | Work Area: Software-Development Operations | Expected Travel: 0 - 10% | Career Status: Management | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid
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