About the role
At nib, our purpose is your better health and wellbeing. Through nib Thrive, we're transforming experiences for NDIS participants, and we're looking for an Employee Communications & Change Coordinator to help bring our people on that journey.
This is a key role supporting how we communicate and deliver change across nib Thrive. You'll help ensure our people understand what's changing, why it matters and what they need to do through clear, timely and engaging communications. You'll also support the coordination of change activity, helping the business plan, sequence and successfully embed change.
What you'll be responsible for:
* Coordinating and maintaining the employee communications calendar
* Drafting clear, plain-English communications for diverse audiences
* Supporting content across channels including SharePoint, Teams and Workvivo
* Maintaining the change register to provide visibility of upcoming and active initiatives
* Supporting change activities including impact assessments, comms and readiness materials
* Coordinating engagement activities, workshops and feedback loops
* Gathering insights on communication effectiveness, engagement and change readiness
About you
You're a strong communicator who thrives in structured, fast-paced environments and enjoys bringing clarity to complexity. You'll bring:
* Experience in internal communications and/or change support
* Strong writing skills, with the ability to simplify complex information
* Experience supporting multi-channel communication and change initiatives
* Strong stakeholder coordination and collaboration skills
* Confidence using Microsoft 365 tools (SharePoint, Teams, PowerPoint)
* A proactive, organised approach and passion for helping people navigate change
Highly regarded:
* Experience in health, insurance, NDIS or other regulated environments
* Exposure to change management frameworks or technology rollouts
* Understanding of accessibility and inclusive communication
Working at nib
* New starter benefit to help set up a functional home workspace
* 50% discount on employee health insurance + 35% off travel insurance
* The opportunity to give back to the community through paid leave for volunteering through nib foundation
* Access to our nib Well Program and corporate fitness discounts
* Access to employee share plans, short-term incentive program and life and salary continuance insurance benefits
* 18 weeks paid parental leave for all new parents regardless of carer status, 5 days paid cultural leave for First Nations peoples and 4 weeks paid gender affirmation leave for trans, gender diverse and intersex employees
The fine print
All your information will be kept confidential according to EEO guidelines. Successful applicants will be required to complete a background check (including criminal history and bankruptcy check) prior to commencement of employment. All successful applicants will be required to obtain and hold valid NDIS clearances, including a valid working with children check as per nib's NDIS Workforce Policy. If you identify as a person living with disability and require adjustments to our online application, recruitment, selection and/or assessment process, or would like this advertisement in an alternative format, please contact us at careers@nib.com.au. We acknowledge Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the lands where we live, learn and work.
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