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Quality assurance coordinator (australia)

Petstock Group
Quality
Posted: 28 November
Offer description

Overview

Our connections with pets help us grow as people, from our Petstock people in our stores and offices, our Petstock foundation team, our equine specialists, and online brands, from Australia to New Zealand. We are continually inspired by pets and animals to be better people, both in our careers and our everyday life. Join our passionate, knowledgeable, and down-to-earth team where we work hard and love what we do, making an impact for Pets, People and the Planet!

Why is Petstock the place for you. Free access to mental health, financial & wellbeing support services through our Sonder service. From supporting the Petstock Foundation to our sustainability projects and community partnerships, our people have opportunities to play a role and be part of something bigger. Because giving back, together, is what we do! Health and wellness services at a great corporate discount. Exclusive access to Workplace Banking. We’re built on family values, combined with a genuine passion for pets and people. We operate with heart, inclusivity, and inspiration for pets, people, and the planet.

Job Description

You’ll lead cross-team efforts to ensure our own-brand products are safe, high-quality, and compliant. You’ll manage supplier onboarding with a focus on modern slavery and ethical sourcing, build risk-based safety frameworks, run compliance audits, and educate stakeholders on product quality. You’ll also support and guide our Asia-based QA team—especially in high-risk categories to strengthen safety controls.

A Peek Into Your Petstock Day

- To Partner with our Brand, sourcing, design, category, sustainability and group quality team to ensure the delivery of safe, quality and compliant own brand products.
- Work with the group responsible sourcing team to onboard & ensure our suppliers adhere to our modern slavery & responsible sourcing policy
- Implementation of risk-based frameworks for product safety and quality which support our own brand growth strategy.
- Conduct product audits across the current range to ensure the adherence of group & legal requirements
- Engage with both internal and external stakeholders to support their understanding of or product safety, quality, and compliance requirements, and how these requirements help us to meet our obligations under Australian consumer law
- To provide strong subject matter expertise to the group Asia based QA team on high-risk product categories and the key risk and controls for product safety and regulatory requirements

Do you have the below experience and looking to take the next step in your career?

- Bachelor’s degree in business, Commerce or related field
- Proven experience working product safety & responsible managing high-risk products & Suppliers
- Experience partnering with an Asia based team to deliver safe, legal, quality & compliant products
- A solid understanding of the Australian Consumer Law
- To speak mandarin is desired, but not essential
- Experience working in a Stage Gate environment

If this is the prospect you’ve been looking for and you love Pets as much as we do, apply today!

Follow us on LinkedIn to keep up to date on life across our various brands -

In our effort to support People, Pets & Planet, we’re proud of the work our Foundation undertakes -

Our diversity makes us better...we are a diverse team with varying strengths and an inclusive organisation, committed to providing equal opportunities for all. We encourage applications from people of diverse backgrounds who wish to be part of a culture where everyone can proudly be themselves. At Petstock we are passionate about supporting the communities we're part of, where possible we aim to hire candidates from the same geographic region (typically within a 80km radius) to strengthen community connections and support local economies. Whilst we do not prioritise local candidates over others, we recognise the benefits of hiring individuals who have unique insights into the local community.

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