Overview
At Bosch Rexroth, everything revolves around movement and the success of our customers. With our networked drive and control technologies as well as digital solutions, their machines and systems work efficiently, safely and powerfully. We offer components, system solutions and services for mobile and industrial hydraulic applications as well as for factory automation. In all areas, we value the know-how and commitment of our employees and enable dynamic careers in an international environment. Around 33,800 people in over 80 countries – and one corporate purpose: "We move industries to make our planet a better place."
We are seeking an experienced Service Sales Engineer to support the continued growth of our Hägglunds aftermarket business across Western Australia. This role is focused on developing strong long term relationships with our existing install base, identifying opportunities for upgrades, retrofits, modernisations, and aftermarket support services across mining and heavy industry customers. Working closely with Service, Engineering, and Aftermarket teams, you will act as a trusted technical advisor, helping customers improve reliability, performance, and long term operational outcomes through tailored service solutions.
What you will be doing
* Customer Relationship Management: Build and maintain strong relationships with End Users, providing ongoing technical and commercial support across the Hägglunds service portfolio
* Aftermarket Sales & Growth: Identify and develop opportunities for upgrades, retrofits, modernisations, spare parts, repairs, and service agreements across existing customer sites
* Mining & Regional Development: Drive business growth across key mining customers throughout the Pilbara and broader Western Australian regions
* Technical Consultation & Support: Provide technical advice, develop service proposals, and support customers with system improvements and operational performance initiatives
* Quotations & Commercial Support: Prepare technical and commercial quotations, negotiate service agreements, and support tender submissions
* Service & Project Coordination: Work closely with Service, Quality, and Engineering teams to support project execution, commissioning activities, and customer outcomes
* Market & Strategy Development: Analyse market trends, install base opportunities, and spare parts requirements to support future growth strategies
* Reporting & Industry Engagement: Maintain sales forecasts and reporting, while representing the business at customer meetings, site visits, and industry events across the region
Minimum qualifications
* Minimum 5 years' experience in aftermarket sales, service sales, technical account management, or a similar customer facing role
* Strong experience within mining, heavy industry, hydraulics, drive systems, or related industrial environments
* Proven ability to build long term customer relationships, identify growth opportunities, and support technical service solutions
* Strong technical understanding of hydraulic systems, industrial drives, rotating equipment, or similar heavy machinery
* Trade qualification, Engineering Diploma/Degree, or equivalent industry experience within mechanical or industrial systems
* Strong communication and stakeholder engagement skills, with the ability to work across technical and operational teams
* Proficient computer skills across Microsoft Office and CRM / sales systems
* Current driver's licence and willingness to travel regularly throughout Western Australia
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