The Prospect
"At the core of what we do, no matter our role, we are helping clients seek justice. That's the kind of business I want to work for."
At Shine, we champion better justice for our clients. As an Administration Assistant/Paralegal on a permanent, full‐time basis based in Helensvale, you'll work closely with our legal team to make a meaningful and long‐lasting impact on our clients.
Responsibilities
* Support the legal team with administrative tasks and optimise the use of internal systems to process information.
* Build strong relationships with clients, interpreting their needs and connecting them with the right team members.
* Manage filing, photocopying and archiving, identifying opportunities for improvement.
* Respond to inbound calls, couriers and emails, ensuring clients feel looked after, supported and heard.
* Assist with preparing matters for conference and hearing, including court and legal documents and general correspondence.
* Provide chargeable and non‐chargeable support to the legal team, from file opening to closure, to maximise compensation for clients.
Qualifications
* Previous administration or business support experience (ideal but not essential).
* Professional presentation and client‐service focus.
* Accurate typing skills and intermediate Word & Excel skills.
* Keen eye for detail in document management and collation.
* Strong written and verbal communication skills.
* Empathy and resolute passion for helping people, especially those who have experienced trauma.
* Recognition of the importance of the role as the gateway to client support.
* Availability Monday to Friday, 8:15am–5pm.
Benefits
* Work with a supportive, authentic team in a well‐established firm.
* In‐house learning programs and opportunities for growth within and beyond the role.
* Security and stability of an ASX‐listed organisation.
We are committed to a diverse and inclusive environment and encourage applications from Aboriginal and Torres Strait Islander candidates.
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