About us
Moray & Agnew is one of Australia's leading law firms with an unrivaled reputation in our markets. We're proud that our partners and our legal expertise is consistently recognised by Chambers Asia-Pacific, Legal 500 Asia-Pacific, Best Lawyers and Doyle's Guide.
With over 110 partners, our teams are organised into three strategic pillars so that we can play to our strengths: insurance, commercial & workplace, and government.
Our clients include Australian and international insurers and reinsurers, corporates of all sizes, and federal, state and local government. Nationally, over 750 talented people deliver top-quality legal advice and representation, coupled with exceptional client service and support, across our offices in Sydney, Melbourne, Brisbane, Canberra, Newcastle, Perth and Cairns.
We value technical excellence and collegiality, offer a great workplace culture and excellent opportunities to further your career, whether you are just starting out, are an experienced lawyer or a business services professional.
About the role
An opportunity has arisen for a mid-level Systems Analyst to join our firm on a full-time basis.
As part of the team, you will work closely with stakeholders across the firm to analyse business needs, provide data-driven recommendations, and implement system and reporting solutions to enhance operational efficiency and ensure that the firm continues to provide exceptional service to its clients.
Responsibilities
* Provide day-to-day administration, support and troubleshooting for the firm's Matter Management systems, primarily Aderant CASE and associated integrations
* Act as the primary point of contact for Aderant Case requests and issue resolution
* Assist with system upgrades, maintenance and release planning, including vendor coordination and UAT
* Gathering, analysing and documenting business requirements for projects, process improvements and client reporting
* Collaborate with stakeholders including Partners and other Lawyers to understand the data sets required and their purpose
* Work together with other teams to provide information and bespoke solutions for complex legal reports
* Design and create data capture screens and work with internal and external resources to deliver the required solutions
* Perform data analysis, cleansing and validation to support accurate decision-making
* Write and optimise SQL queries
* Extract insights from large datasets, present data in reports, pivot tables and visualisations, and assist with the identification and correction of invalid data
* Identify opportunities for process improvements and implement solutions to optimise data management processes and operational effectiveness
* Initial requirement to be on-site for training purposes; ongoing requirement to be in the office is flexible
About you
* Minimum 3 years' experience supporting legal or professional services systems
* Hands‐on experience with Aderant or Legal Practice Management systems would be advantageous
* Experience producing reports and responding to ad‐hoc analytical requests
* Proven ability to work independently on complex issues while collaborating effectively with others
* Experience with SQL, SSRS, Power BI or workflow applications
* Professional services or law firm environment experience a must
* Calm, methodical problem solver with strong analytical judgement
* Clear and practical communicator, able to adapt for technical and non-technical audiences
* Well organised, able to manage competing priorities without constant escalation in a deadline-driven environment
Culture & benefits of working with us
* Flexible working arrangements to help you balance your work and personal commitments
* Health and wellness initiatives, including an Employee Assistance Program for yourself and your family, corporate discounts at 400+ leading fitness and wellbeing brands and mental health first aiders
* Paid parental leave and accreditations as a Breastfeeding Friendly Workplace and Family Inclusive Workplace
* Continuous learning and development programs so that you are always being challenged, engaged and encouraged to grow
* Mentoring opportunities and on-the-job learning to support your professional and personal development
* Diversity, inclusion and equality policy and employee reference groups (LGBTQIA+, Aboriginal and Torres Strait Islander, Gender, Parents & Caregivers, Mature Workers and Health & Wellbeing) to ensure that we continue to live our values
* Dress for your day because we trust our people to make choices which appropriately represent our firm
Equal Opportunity Statement
We welcome people of all backgrounds and identities, including Aboriginal and Torres Strait Islander people, neurodiverse people and people with disability. We do not discriminate on the basis of race, colour, religion, national origin, gender, gender identity or expression, sexual orientation, age, disability, marital status, family status, or any other characteristic protected by law.
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