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Job Category: Sales
About Salesforce
Salesforce is the #1 AI CRM where humans with agents drive customer success together. Here ambition meets action, tech meets trust, and innovation isn't a buzzword – it's a way of life. The world of work is changing, and we are looking for Trailblazers passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
About Apromore
Apromore, now part of Salesforce, is a global leader in AI‐driven process intelligence technology. It provides organizations with an "Intelligent Process Twin" to gain complete operational transparency. As enterprises scale AI, Apromore bridges the gap between process perception and reality, enabling systematic discovery, de‐risking, deployment, and governance of Agentic AI automation across the enterprise.
About the Role
As a key technical anchor within the Apromore Specialist team, you will partner directly with Account Executives to advance and close enterprise opportunities by establishing deep technical credibility. This hands‐on, high‐impact role requires deep pre‐sales expertise and engineering mastery, targeting enterprise clients scaling AI into production and using Apromore's process intelligence to identify high‐propensity, high‐ROI use cases for AI agents such as Agentforce. You will guide C‐level executives and technical stakeholders away from broad anecdotes and align them around data‐driven, value‐backed technical solutions.
What you'll be doing
* Run great technical discovery: Partner with AEs to conduct comprehensive discovery sessions, analyze business problems, uncover technical blockers, and map architecture constraints to design optimized "To‐Be" processes.
* Prototyping & hands‐on implementation: Build proofs of concept (PoCs) and minimum viable prototypes, ingest historical event logs into Apromore to capture baselines and validate technical feasibility of agentic automations, replatforming initiatives, and cost‐saving opportunities.
* Data configuration & architecture: Guide customers on end‐to‐end data connectivity, design robust process data models, build efficient ETL/processing pipelines, and integrate enterprise data ecosystems such as Salesforce Data Cloud, Snowflake, or legacy ERPs.
* Deliver value‐based technical messaging: Translate prototypes into solid business cases, help executive decision‐makers understand how process optimization maps to financial impact.
* De‐risk agentic AI deployments: Demonstrate how clean process context, clear handoffs, and well‐understood workflows enable safe, productive, and trustworthy agent activation.
* Deliver training & consultancy projects: Lead professional service engagements in process intelligence, technical onboarding, and specialized training for enterprise clients. Serve as the primary consultant to ensure successful adoption and guide teams on advanced methodologies and best practices.
* Scale engineering impact: Contribute to the broader solutions community by building reusable assets, reference architectures, demo innovations, and mentoring junior Solution Engineers.
What we are looking for
* 5+ years in customer‐facing technical selling roles: Solution Engineer, Technical/Solution Architect, Forward Deployed Engineer, or technical project delivery roles.
* Process intelligence expertise: Experience with process analytics, process mining, task mining, process simulation, and data‐driven business process management concepts.
* Strong data engineering skills & builder credibility: Proficiency in SQL, Python, and building data pipelines and API integrations.
* AI fluency: Familiarity with LLMs, prompt engineering, and agentic orchestration frameworks.
* Sales instinct & commercial curiosity: Understanding of pre‐sales within complex enterprise deal cycles; energized by solving technical puzzles that unlock commercial success.
* Exceptional relationship building: Proven ability to communicate technical concepts fluidly to diverse stakeholders, from C‐suite executives to IT infrastructure and database teams.
* Education: Bachelor's degree in Computer Science, Software Engineering, Data Science/AI, or equivalent.
You will stand out if you have
* An outstanding blend of technical depth, strategic business acumen, and low‐ego collaboration.
* An agile, "roll‐up‐your‐sleeves" approach that favors progress over perfection.
* Intellectual openness and the ability to navigate ambiguity comfortably.
Accommodations
If you need a reasonable accommodation during the application or the recruiting process, please submit a request via the Accommodations Request Form.
Equal Opportunity Employment
Salesforce is an equal opportunity employer and maintains a policy of non‐discrimination with all employees and applicants for employment. No employee or potential employee will be assessed on the basis of merit, competence, and qualifications without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between.
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