* Work in a collaborative team where innovation and creativity are celebrated.
* Collaborate with diverse teams and key stakeholders
* Achieve a work-life balance, Childcare Discount, Fitness passport + Flexible Work
ABOUT THE ROLE
Provide exceptional customer service and play a key role in supporting the day-to-day administration of Kids on Campus Childcare Centre at Wodonga TAFE.
You'll manage enrolments, bookings, family enquiries, invoicing, childcare subsidy processes, and database administration while ensuring accurate records and compliance with government requirements.
Reporting to the Centre Director, you'll work closely with childcare staff, families, finance, marketing, and external stakeholders to deliver responsive support, maintain smooth centre operations, and contribute to continuous improvement initiatives.
Selected Duties:
* Deliver exceptional first-point-of-contact customer service across phone, email, and face-to-face enquiries
* Coordinate daily reception and administrative operations for the Kids on Campus Childcare Centre
* Manage enrolments, bookings, database records, and reporting with accuracy and attention to detail
* Process invoices, childcare subsidy claims, and outstanding accounts in collaboration with families
* Maintain compliance knowledge and support continuous improvement of childcare administration systems and procedures
ABOUT YOU
Skills & Experience
Your values align to ours - Integrity + Respect, Community + Collaboration and Creativity + Innovation.
* Relevant Diploma, or suitable combination of lesser qualifications and relevant experience.
* 3-5 years recent experience in administration, or similar role, the OWNA Childcare System.
* 3-5 years recent experience providing administration services within a Child Care or education facility.
ABOUT US
Northern Victoria Institute of TAFE (NVITAFE) was established on 1 January 2026 following the amalgamation of GOTAFE and Wodonga TAFE, bringing the two organisations together under a single, unified governance and operating framework.
NVITAFE strengthens vocational education across Northern Victoria by expanding course offerings, improving access and creating more choice for students and industry. While GOTAFE and Wodonga TAFE continue to deliver training through their trusted local brands, NVITAFE provides the shared leadership, funding and strategic direction that enables alignment, capability uplift and long-term regional benefit.
With more than 1,100 employees and 14,800 students, NVITAFE plays a critical role in supporting learners, industry and communities across regional Victoria.
Strong governance underpins our ability to deliver high-quality vocational education and training for the communities we serve.
You can learn more about NVITAFE by visiting our website: www.nvitafe.edu.au
Child Safety Commitment
Central to our values, Wodonga TAFE prioritises the safety and wellbeing of young people, with Child Safety Officers on-site and Child Safety Policies. All staff must complete Child Safe Training and obtain a Working with Children Check and a Nationally Coordinated Criminal History Check.
APPLY NOW
If you are excited by this opportunity to advance your career, contact Louise McLellan, Centre Director for a confidential conversation at 02•••••580 or. For more information and to apply, visit the Careers page on the Wodonga TAFE website.
Applications close: 11:59 pm Sunday 7 June 2026. Interviews will be conducted prior to application closing date and the position may be filled if a successful candidate is identified.
At Wodonga TAFE we are genuine about increasing the diversity of our workforce to better meet the differing needs of our staff, students, and the broader Wodonga TAFE community. We welcome applications from all backgrounds.
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