Apply now Job no: ****** Work type: Part Time Location: Frankston Categories: SalesPart Time PositionGuaranteed base earningsPaths for career progression with a trusted national brandDiscover a great place to work at Harvey Norman - an Australian Retail icon in the home and lifestyle space.The Harvey Norman Frankston Customer Service Team is seeking a passionate, customer service focused Customer Service Clerk to join them in delivering Great Service, Always to their customers.In this role you willActively manage Harvey Norman customer repairs & servicingTag faulty products and liaise with our service agents & suppliers and keep the service database up-to-dateKeep our customers updated of the status of their repairs and ensure this is completed within an acceptable timeframe while providing outstanding customer serviceRun weekly reports for repairs/service jobs as required by the ProprietorAdvise customers of arrival of stock and organise delivery as requested by the ProprietorWhat we requireExperience in (or ability to work in) a customer focused, successful retail businessCapacity to juggle multiple tasks with a flexible, 'can-do' attitudeStrong communication and interpersonal skillsFriendly, outgoing, approachable and work well as a team memberAbility to service customers while managing work tasks around their needsGoing above and beyond to provide exceptional customer focused problem solvingExperience of resolving customer complaints and making quick decisions to ensure happy customers and timely accurate servicesWhat we offerGenerous staff discountsHarvey Norman is a strong advocate of career progression with a wide support network for professional developmentAn environment where good performance is recognised and rewardedA flexible and positive work environmentAdvertised: 27 Nov **** AUS Eastern Daylight TimeIf this role exhilarates your passion for a new opportunity then please submit your application for consideration.
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