Facilities Co‐ordinator
Location: Brisbane, Australia
Function: Facilities
About Allianz
Allianz is the home for those who dare. We foster a culture where our people are empowered to collaborate, perform, and challenge the industry—while genuinely caring for our customers and each other.
The Opportunity
We are seeking a proactive and experienced Facilities Co‐ordinator to support the smooth operation of our Brisbane office. This is a hands‐on role responsible for coordinating facilities services, maintaining a safe and efficient workplace, and ensuring high service standards across building operations. You will work closely with internal stakeholders, landlords and external service providers, manage purchasing and invoicing processes, and contribute to continuous improvement through digital tools and emerging technologies. Occasional after‐hours support may be required; however, this is expected to be infrequent.
Key Responsibilities Facilities & Building Operations
* Coordinate preventative and reactive building maintenance activities
* Manage facilities requests via the job tracking system, ensuring accurate and timely updates
* Maintain registers for building assets, furniture and fit‐out
* Plan maintenance activities to minimise disruption to business operations
Security, Safety & Compliance
* Manage security access cards and security audit controls
* Coordinate fire safety compliance, evacuation planning and emergency responses
* Support and act within the Fire Warden network
* Conduct WHS monthly audits and ensure safety equipment compliance
Housekeeping & Workplace Experience
* Coordinate cleaning contractors and housekeeping standards
* Manage meeting rooms, bookings, furniture layouts and event set‐ups
* Maintain AV equipment and train staff in its usage
Vendor & Stakeholder Management
* Liaise with landlords, service providers and suppliers
* Ensure services meet agreed performance, quality and cost standards
Purchasing & Administration
* Raise and track purchase orders in ARIBA
* Process facilities invoices in line with finance procedures
* Manage complex invoices (e.g. rent, Australia Post)
* Monitor the Facilities mailbox and log requests accordingly
Reception Support (as Required)
* Provide reception coverage, mail coordination, locker management and catering support
AI Readiness & Digital Capability
* Demonstrate openness to AI‐enabled tools and digital platforms that enhance facilities management, reporting and service delivery
* Use data, dashboards and emerging technologies to improve decision‐making, efficiency and workplace experience
* Adapt to new systems, automation and process improvements as Allianz continues to evolve its AI and digital capabilities
* Contribute ideas for continuous improvement through smarter, technology‐enabled ways of working
About You – Experience & Knowledge
* 3+ years' experience in a corporate facilities or facilities management role
* Working knowledge of commercial building systems (HVAC, fire safety, access control, lifts, power & data, UPS, plumbing)
* Experience managing service providers and maintenance programs in a large organisation
* Strong proficiency in MS Word, Excel, Outlook and PowerPoint
Capabilities & Attributes
* Ability to work autonomously with strong initiative and sound judgement
* Well‐organised, adaptable and able to prioritise in a fast‐paced environment
* Confident communicator who can engage effectively with diverse stakeholders
* Customer‐focused, professional and approachable
* Curious, digitally capable and willing to learn new technologies and systems
Why Allianz?
* Join a globally recognised organisation with a strong purpose and values
* Work in an inclusive, supportive and future‐focused culture
* Make a tangible impact on workplace experience and business continuity
* Grow your career while building digital and AI‐ready capabilities
We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
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