Job Summary
Iron Mountain is seeking a motivated IT Technician to join our Information Technology team. In this role, you will be responsible for the end-to-end maintenance, repair, and security of our hardware systems and computer networks to ensure peak operational performance. You will join a dedicated technical team focused on driving organizational innovation and embedding consistent global IT processes.
What You'll Do
* Maintain System Integrity: Troubleshoot, diagnose, and repair desktops, laptops, and servers to provide fully operational hardware and software environments.
* Collaborate on Asset Lifecycle: Partner with internal stakeholders to manage inventory levels and execute secure data sanitization in compliance with regulatory standards.
* Ensure Operational Excellence: Implement routine system updates, patch management, and preventative health checks to minimize downtime and adhere to security policies.
What You'll Bring
* 2+ years of experience in an IT helpdesk or technician role.
* Strong knowledge of hardware technology, including servers, PC desktops, printers, and data sanitization concepts.
* Proven ability in analytical problem‐solving and providing user‐friendly technical support.
* University degree or diploma, a valid Heavy Rigid (HR) driving license, Australian Citizenship, and a Forklift licence.
What We Offer (Benefits)
* Location: Canberra
* Competitive compensation and benefits aligned with the experience.
* Generous paid time off and holidays.
Call to Action
Ready to help us innovate? Click "Apply" today to start your journey with Iron Mountain and power the future of information management!
Equal Employment Opportunity Statement
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to accommodationrequest@ironmountain.com. See the Supplement to learn more about Equal Employment Opportunity.
Requisition
J0092610
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