La Trobe Financial is Australia's leading alternative asset manager, helping Australians build better futures for over 70 years. With $23 billion in assets under management and the trust of 160,000 customers, we've grown through a commitment to service, innovation, and putting people first.
We don't just deliver retirement income – we shape lives, careers, and communities. Our culture is built on trust, excellence, accountability, and a shared purpose: to make a meaningful difference every day.
Build your future with us.
The Opportunity
As part of La Trobe Financial's Residential Real Estate Credit division, you will be responsible for the assessment of residential and investment loans within your delegated lending authority.
This includes reviewing an applicant's previous and current credit and financial information to determine their creditworthiness and the likelihood that they will be able and willing to meet their financial obligations. As part of this review, you will assess various elements of an application, such as their financial position, loan structure, security acceptability and whether the application adheres to responsible lending guidelines. You will be required to adhere to all La Trobe Financial policies, processes and compliance & administrative requirements.
Key Responsibilities
* Assessment of individual, company, trust, construction (inclusive of multi‐development construction for Commercial Credit Analysts), and SMSF loan applications
* Demonstrating due diligence and attention to detail; reviewing and extracting information from documentation, such as income & financial statements, trust deeds and identification documents, to confirm creditworthiness
* Creating a Credit Approval Request Form (CARF) outlining the processes you have taken to reach your decision and recommendations
* Working closely with other Analysts, Team Leaders and Credit Leads to workshop applications
* Managing credit risk, and ensuring all credit policy and guidelines are maintained and applied to appropriate decisions
* Articulating and communicating credit decisions or workshops
* Providing outstanding and professional customer service to our referral partners, customers and internal stakeholders
* Building strong and mutually beneficial relationships with our referral partners, customers, internal & external stakeholders
* Adherence to the Customer Service Charter
* Attending to general stakeholder enquiries
* Providing insights and suggestions for possible process and operational improvements
* Assisting other teams within the division if needed with credit assessments for both upfront, backend, and re‐allocation applications
* Perform any other duties or functions as required or assigned
About You
* A degree in a business‐related field, or previous experience in the banking/finance industry is preferred but not essential
* Demonstrated experience in retail lending will be advantageous
* Exceptional customer service and relationship management skills
* Strong written and verbal communication skills
* Strong administrative, organisational and time management skills
* A keen eye for detail and the ability to identify discrepancies within data
* Ability to work both autonomously and in a team, in a high‐pressure work environment
* A fluid approach to negotiating, decision making and relationship building
* Ability to adapt and demonstrate a flexible and agile mindset
Employee Benefits
We're all about balance – delivering great work and enjoying the journey. Alongside a competitive salary, here are some perks that make working here even better:
* Celebrate your birthday – with a paid day off, just for you!
* Give back – with paid volunteer days to support causes you care about
* More time for you – purchase additional annual leave when you need it
* Support for families – 18 weeks paid primary carer parental leave plus superannuation contributions
* Wild perks – free annual membership to Taronga Zoo and Collingwood Football Club
* Wellbeing first – access to our Employee Assistance Program (EAP)
* Keep growing – with ongoing training and development opportunities
* Unforgettable socials – from team events to celebrations you'll actually want to attend
* Retail therapy – enjoy discounts through Reward Gateway
Please note, only shortlisted candidates will be contacted.
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