The Data Center Technician S3 is responsible for maintaining server hardware, troubleshooting issues, and ensuring operational excellence across data center environments.
This role requires strong technical expertise, problem-solving skills, and the ability to work in a fast-paced team.
Key Responsibilities
* Perform hardware diagnostics and resolve component/system-level failures.
* Assist with failure analysis and root cause investigations for field issues.
* Monitor server fleet health, identify emerging trends, and ensure SLA compliance.
* Administer diagnostic tools, perform firmware updates, and validate system integrity.
* Provide real-time support during new deployments and resolve issues promptly.
* Manage Windows Server OS and WinPE environments; Linux PXE experience is a plus.
* Develop and maintain basic scripts for automation and troubleshooting.
* Troubleshoot network issues across Layer 1, Layer 2, and Layer 3.
* Configure and manage virtual machines and related environments.
* Collaborate effectively with local and remote teams while working independently.
Minimum Qualifications
* 2+ years of experience as a Data Center Technician.
* Associate degree in Computer Science, Engineering, or equivalent experience (preferred).
* Certifications: CompTIA A+ (preferred) or equivalent experience
* CCNA (preferred) or equivalent experience
* Scripting experience in PowerShell, Python, or Bash (preferred) or equivalent experience
* Valid driver's license (preferred).
* English communication, both written and verbal
* Work Schedule: Standard 40 hours per week; flexibility for overtime or on-call support. Currently, no shift work is required, but this may change based on client requirements.
* Location: On-site at designated data center facility.
* Travel: Minimal; occasional domestic travel to other data center locations may be required.
* Reporting: Reports to Supervisor lead in the region.
* Work Environment: Climate-controlled data centers
Physical Requirements
* Ability to lift up to 16 kg (35 lbs) safely.
* Ability to stand and walk for extended periods.
* Ability to climb ladders and wear PPE when required.
Seniority level
* Mid-Senior level
Employment type
* Contract
Job function
* Information Technology
Industries
* Software Development
West Footscray, Victoria, Australia
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