About The RoleThis opportunity won't last long as it's the first time it's become available in over 10 years, so get in quick with your interest!We are looking for a natural leader who is passionate about team collaboration and development, together with providing a memorable shopping experience for our customers.As Store Manager, you will oversee all aspects of store operations, ensuring profitability, staff training, great customer service, and brand consistency just to name a few.Your ability to lead, coach, and inspire your team will be essential to achieving further success in this fast-paced retail environment.This is a great opportunity to shape our high-performing team and take ownership of this store and further guide the team, whilst watching your shoe collection increase!Key ResponsibilitiesCreate an empowering team environment to deliver outstanding resultsManage day-to-day operations, including stock management and visual merchandisingEnsure OH&S and company policy complianceProvide an exceptional customer experience and build a loyal customer networkInitiate and implement strategies to achieve KPIs and drive improvementsRecruit team members when requiredProvide a supportive and engaging environment for the team so they enjoy coming to workWhat We Ask You To Bring To The RoleStrong leadership and management skills including previous experience managing a team (minimum 3 years)Proven ability to engage and motivate your team to achieve KPIsA passion for retail and providing superior customer experiencesExceptional communication and organisational skillsCompetency in stock management and operational efficiencyAn abundance of energy, positivity, and an ability to build great team dynamicsExcellent communication skillsAbility to work a Tuesday to Saturday roster with flexibility to alter your roster 5 times per yearAbout UsJo Mercer is a proudly Australian operated business since 1998 and has grown to become one of Australia’s most loved footwear brands.The success of Jo Mercer has been built on the core fundamentals of fashion, leather, and quality. This philosophy has helped Jo Mercer grow to have a strong presence within the Australian and International markets.Working For Jo MercerWe value Initiative, Teamwork, Integrity, Empowerment & Customer focus2 free pairs of shoes per year (1 upon commencement)We offer opportunities for advancement in a constantly growing companyStore incentive schemeUnlimited staff discount of up to 60% to spoil yourself plus family & friends discountRecruitment referral program up to $1000Employee Assistance Program and moreAt Jo Mercer, our commitment to innovation and people are central to achieving a unique and supportive company culture.Successful candidates will be contacted directly and we thank you for taking the time to apply.Jo Mercer is an Equal Opportunity Employer.
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