Business Operations Assistant
The Business Operations Assistant plays a vital role in ensuring the smooth functioning of our organization. This includes coordinating logistics, managing inventory, handling customer inquiries, and performing administrative tasks.
* Coordinate freight and logistics to ensure timely delivery
* Monitor and manage inventory levels to prevent stockouts and overstocking
* Handle customer phone calls, respond to emails, and forward messages to relevant personnel
* Create purchase orders for various supplies using our procurement system
* Verify incoming deliveries against purchase orders and invoices
* Maintain accurate records and documentation
* Book travel arrangements for service technicians
* Communicate with customers, suppliers, and colleagues via email
* Organize store inventory and categorize items for easy access
* Forward customer emails to the appropriate recipient
* Address customer complaints and concerns in a professional manner
* Greet visitors to the office and direct them to the relevant person
* Collaborate with management and team members to achieve shared goals
* Sort and distribute mail to employees
* Conduct regular inventory checks of office supplies
* Organize office files for easy accessibility and maintain accurate filing systems
* Maintain office equipment, including scanners, fax machines, printers, and telephones
Requirements
A high level of proficiency in Microsoft Excel, Word, inventory management systems, email, and internet applications is essential. Basic computer skills are also required.