Job Description
We are currently seeking a skilled Retail Travel Agent to join our sales team.
* Manage all sales inquiries face to face, by phone, or electronically.
* Answer simultaneous customer enquiries promptly and professionally.
* Offer excellent customer service and provide customers with information about services, packages, and pricing.
* Recommend solutions that meet business needs.
* Provide customers with upgrade options.
* Ensure follow-up and ownership of customer sales enquiries.
* Display initiative in customer solutions and team engagement.
* Resolve customer complaints efficiently.