Employment Information
Employment Type: Permanent. Closing Date: 21 June 2026 11:59pm. Job Title: Telstra Retail: Customer Service & Sales Consultant (Expression of Interest).
Locations
MURRAY BRIDGE, VICTOR HARBOR, PORT LINCOLN, RENMARK.
Job Summary
As a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service. You achieve this by providing an exceptional in‐store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.
What You'll Be Doing
* Deliver Exceptional Customer Experiences: Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.
* Be the Go‐To Tech Expert: Stay up‐to‐date with the latest gadgets and services, offering informed guidance and solutions.
* Achieve and Excel: Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.
* Collaborate and Contribute: Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals.
Salary and Benefits
Plus 12% Superannuation and 10% Variable Remuneration (eligibility, calculation and payment will be determined by the Variable Remuneration plan's rules). The first 2 months of variable remuneration are guaranteed while you learn on board. Generous discounts of 30% off Telstra services and exclusive offers with over 240 brands and partners. Leave options include 16 weeks of paid parental leave, the Telstra Extra Day Off, gender affirmation leave, cultural leave, blood donor leave, and the ability to purchase up to 4 weeks of additional leave. Training and career growth opportunities include access to over 17,000 learning programmes with LinkedIn Learning and a Future Ready programme. Flexible working hours and support for parental leave are offered. Recognition and rewards include monthly performance rewards and recognition programmes.
Qualifications
* Great communication skills; natural at connecting with people and making their day better.
* Solution‐oriented approach; enjoy thinking on the fly and tailoring solutions for each customer.
* Sales drive; motivated to achieve, and exceed, sales targets and KPIs.
* Passion for learning; eager to grow and develop your skills in a dynamic environment.
* Resilience and positivity; a can‐do attitude, even when things get busy.
* Customer‐facing experience: previous experience is a plus but not required – bring enthusiasm and learn on the job.
EEO Statement
We welcome applications from people of all backgrounds, abilities and experiences, and we strive to create a workplace where everyone is respected, valued and can thrive.
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