Company Description
At The Good Guys, we're here to help families live better for less.
Since ****, we've been delighting customers with unbeatable deals and exceptional service and advice with their home appliances and consumer electronics.
We offer the best value, world-class brands and exceptional customer service across our 100+ store network, online, and in our commercial division, The Good Guys Commercial.
Why Join The Good Guys
Fast paced and exciting environment where diversity is celebrated, and creativity and ideas are valued.
Competitive remuneration to recognise our team for their effort, which depending on the role, may include generous sales commission and other fantastic incentives to celebrate success.
Access to exciting career opportunities and comprehensive training and development programs as part of the broader JB Hi-Fi Group (which includes JB Hi-Fi Australia, JB Hi-Fi New Zealand, The Good Guys and E&S Trading).
Fantastic discounts across the JB Hi-Fi Group, including access to VIP supplier pricing and promotions.
We offer 12 weeks paid parental leave for eligible primary carers (and a gift for new parents) and we embrace flexibility and offer hybrid working models for eligible roles.
Our Employee Assistance Program (EAP) provides counselling and wide array of other wellbeing resources for our team members and their families.
Our Helping Hands workplace giving program has raised millions for our charity partners to support positive impact in the community.
Demonstrating our commitment to sustainability, we are on track to reach our goal of net zero carbon emissions by **** and continue to improve the way we reduce, reuse, and recycle.
Job Description
Contribute to profitable sales growth by meeting sales targets and delivering a great customer experience.
Key Responsibilities
Deliver exceptional and consistent customer service
Delivery quality, profitable sales according to an established budget
Work collaboratively as part of a team to deliver great customer service and be able to answer any queries
Ensure all visual merchandise is presented to a quality standard
Monitor and assist with the web orders that come through to store, this includes picking the stock, wrapping it and organizing delivery of the items in a timely manner.
Qualifications
Customer Focus – Does everything through the eyes of the customer.
Drives Results – Consistently achieves results, even under tough circumstances.
Demonstrate Self-Awareness – Uses feedback and reflection to gain insight into personal strengths and weaknesses.
Additional Information
If you are interested in this exciting opportunity with us, please click apply and upload your CV.
All applications are strictly confidential.
Equal Opportunity
The Good Guys is an equal opportunity employer committed to providing a work environment that promotes diversity and inclusion.
If this opportunity excites you (even if you feel that you don't meet 100% of the criteria) – please don't hesitate to apply
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