About Us
Bigger things happen at Officeworks! Our customers, our team and our community are our heart and soul. As a Retail Department Leader (Coordinator) at our Stuart Park store, you will lead from the front, delivering amazing customer experiences.
About The Role
As a Retail Department Leader, you will:
* Let your customer service skills shine by being a solutions expert, going beyond transactions and confidently offering complete solutions that make their experience exceptional.
* Partner with the store leadership team to energize and motivate your crew, unlocking their potential and driving performance by connecting daily actions to meaningful customer outcomes.
* Lead with purpose by mentoring and training your team, sharing knowledge, building their confidence, and guiding them to become trusted retail rockstars who deliver real value to every customer.
* Keep the store looking sharp and well‐stocked, ensuring every product is ready and available so customers can find exactly what they need.
Flexible rotating roster and Monthly Rostered Days Off (RDOs) in addition to your standard leave entitlements.
This role will be based at the Stuart Park Officeworks Store.
About You
* A solid track record in retail leadership, with a fierce passion for delivering exceptional customer experiences.
* Outstanding ability to communicate and forge connections with your team and customers alike.
* You are a leadership legend, building a team of retail rockstars who can take on any challenge.
* Ability to thrive in a fast‐paced environment and juggle shifting priorities like a pro.
* Ready to dive in head first, never afraid to get your hands dirty to ensure everything runs smoothly.
Benefits
* Flexibility to keep things balanced to suit your individual needs.
* Enjoy generous discounts across Officeworks, Geeks2U, Bunnings, Kmart, Target, and other Wesfarmers brands.
* Access to our Officeworks benefits program for exclusive discounts and perks across entertainment, travel, lifestyle, and health.
* Our Growing Families Policy supports team members during the exciting and challenging times of expanding their family.
* We prioritise safety, mental health and wellbeing, offering access to our Employee Assistance Program (EAP) and other ongoing programs.
* Our Flexible Public Holidays Policy supports those who observe cultural or religious holidays different from the standard public holidays in Australia.
* Take advantage of outstanding learning and development programs to support your career growth.
* Explore fantastic career opportunities across the broader Wesfarmers Group.
At Officeworks, we operate best when our team represents the communities we serve. We proudly commit to providing a safe and supportive work environment for our team. We encourage applications from all candidates of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), people with disabilities, and the LGBTQI+ community.
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