Role Overview
Retail Cashiers at Salvation Army Stores play an important role ensuring transactions at point of sale run smoothly and efficiently. They are often the first contact for customers and donors, responsible for delivering a positive shopping experience.
Key Responsibilities
* Customer Service: Provide a warm greeting, guide customers and donors to store areas, inform them of specials, and assist with donations.
* Point of Sale: Process sales transactions accurately, answer enquiries in-store and over the phone, and handle money responsibly.
* Displays & Merchandising: Work with the store manager to display items attractively and safely, maintaining clear thoroughfares.
Qualifications and Skills
* Experience in retail, point-of-sale systems and customer service preferred but not mandatory – volunteers receive on-the-job training.
* Background check: The organization requires a Police Check due to handling money. Other checks may be required for child-related roles, including a Working With Children Check and, when applicable, a Nationally Coordinated Criminal History Check.
Development Opportunities
This volunteer role offers the chance to develop and build experience in retail practices and customer interaction.
Equal Opportunity Statement
The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value and include people of all cultures, languages, abilities, sexual orientations, gender identities, gender expressions and intersex status. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people.
Child Safe Organisation
The Salvation Army is a child-safe organisation and is committed to protecting children and young people from harm. All child-related roles require the successful completion of a Working With Children Check, and certain volunteer roles may also require a Nationally Coordinated Criminal History Check.
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