OverviewIn this exciting role as a Clinical Specialist, you will be working closely with the team to achieve sales revenue and market share targets in the Brisbane region by providing technical and clinical excellence to implanters and clinical stakeholders.
The Structural Heart Business focuses on minimally invasive approaches to restore proper structure and function of the heart valves, primarily the transcatheter replacement of the Aortic Heart Valve.
This position reports to the State's Regional Sales Manager and involves professional and effective territory management, including organization, technical expertise, administration, inventory management and expense planning and control.ResponsibilitiesWork with Clinical Territory Managers to understand the clinical and service needs of specific customers and provide high-level clinical service and technical support.Support CTMs through aligned promotion and selling of defined Medtronic products and services to key specialists and technical staff.Collaborate with CTMs and the broader team to participate in quarterly business reviews and business planning and execute on agreed actions.Proactively meet with CTMs and other Clinical Specialists to manage case coverage requirements for the state.Support sales and marketing programs with activities provided by the Marketing team.In consultation with Clinical Territory Managers and Divisional Staff, lead technical in-services, presentations, and training to specified customers.Communicate feedback on commercial and clinical opportunities and intelligence to relevant CTM, CS, BDM, and other divisional staff; utilize Salesforce.com.Set and meet quarterly performance goals.Assist Territory Managers with inventory control and the expedited delivery of stock as needed.Support clinical study activities in conjunction with Territory Manager and the Clinical Research team.Maintain highest level of product knowledge and monitor field inventory to ensure appropriate levels relative to demand.Complete cycle counts of field locations and manage expiring product returns to the warehouse.Comply with the local Quality System and environmental, health and safety policies and regulations.Travel requirement: less than 25%.
Perform other duties as assigned.Required Knowledge and ExperienceA Bachelor's degree in Nursing qualifications, general science degree, or similar preferredAt least 2 years' experience as a Clinical Specialist or equivalent technical medical experienceComprehensive clinical and technical knowledge including clinical papers; asks skilful questionsComprehensive knowledge of the Structural Heart Clinical OfferingStrong clinical and business relationships with customersAdvanced understanding of internal workings of hospital labs/theatres/departments (purchasing, consignment, clinics, patient & implant scheduling, and key influencers)Computer literacy including MS OfficeMaintain a valid driver's licensePhysical Job RequirementsThe statements describe the general nature and level of work performed by employees assigned to this position and are not exhaustive of all responsibilities and skills.Benefits & CompensationMedtronic offers a competitive Salary and flexible Benefits Package.
A commitment to our employees lives at the core of our values with a wide range of benefits and competitive compensation plans designed to support you at every career and life stage.About MedtronicWe lead global healthcare technology and tackle challenging health problems by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ people.
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