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Service team lead: mentor, sla champion, itil expert

Perth
Epic-IT
Posted: 21 May
Offer description

Epic IT in Perth is looking for a Service Team Lead / Manager to oversee Business-As-Usual service operations. The role involves managing a team of Level 1 engineers, ensuring operational excellence, and maintaining a high client satisfaction rate. Ideal candidates have solid experience in MSP environments, are technically grounded, and are natural leaders. Join Epic IT's award-winning team where you can build a career with clear pathways into Service Delivery Management or Technical Architecture.
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