What you will do
At VCV Brisbane South you will provide efficient after‐sales service by identifying, sourcing and selling truck and bus parts to our valued customers.
Your responsibilities include but are not limited to:
* Daily upkeep of retail displays
* Highlight current specials for customer visibility
* Actively market and sell parts to meet business targets
* Develop and maintain customer base, generating new business
* Coordinate and implement the supply of Parts and Parts Services
* Respond efficiently to customer enquiries, process invoices, and handle returns
* Provide prompt and courteous service to customers
* Effectively communicate with customers, vendors, and team members
* Perform parts warehousing tasks, including sorting and ordering
* Raise vendor purchase orders and maintain documentation.
Your future team
Reporting to the Parts Manager, you will work in a team of 15 parts interpreters and leads, and alongside a warehouse team of 7. You'll be based full‐time at our Brisbane South dealership in Wacol, beside the Volvo Group Australia headquarters.
Who are you?
We believe your behaviours and attributes are as important as technical skills. Ideally you will bring:
* Excellent customer service and communication skills
* The ability to prioritise and manage your time
* A team player mindset
* Strong truck parts knowledge, ideally within a retail environment
* Strong Microsoft Office and general computer skills
* The ability to participate in a rotating roster to work Saturday shifts and be on call for parts supply.
What's in it for you?
We offer a solid compensation and benefits package, plus:
* Eligibility to participate in a retail bonus program
* We care about our people, we are committed to making your workplace safe and facilitating a healthier lifestyle through flexible working arrangements and work‐life balance.
* Access to free, anonymous mental health support through our EAP, Sonder
* Countless opportunities to develop and build your career globally or cross‐functionally.
* Opportunity to purchase an extra week of annual leave
* Generous parental leave policy including superannuation.
Ready for the next move?
If you want to make a real impact in your career, the transportation business is where you want to be. We look forward to meeting you.
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