Resort Operations Manager
As a hands-on leader, you will thrive in this role, delivering exceptional service to guests while managing day-to-day operations with expertise.
About the Role
* Manage day-to-day Resort operations, ensuring everything runs smoothly from check-in to check-out with precision.
* Oversee rate management, OTA listings, room inventory, and the channel manager to ensure occupancy and revenue targets are achieved.
* Lead guest experience across all touchpoints — pre-arrival, in-stay, and post-stay communication with warmth and care.
About You
* You're a strategic, proactive, and people-focused leader with strong operational instincts and problem-solving skills that excel in fast-paced environments.
* You've got strong interpersonal and communications skills, with an ability to build rapport with diverse guests and stakeholders.
* You have high-level computer proficiency, including Microsoft Office applications, property management systems, and online travel agencies that streamline Resort operations.
What We Offer
As our ideal candidate, you can expect a dynamic work environment, opportunities for growth and development, and a competitive compensation package that reflects your value to the organization.