Key Responsibilities
The successful candidate will be responsible for providing administrative support to the sales team. This includes office administration, assisting with quotations and orders, and responding to customer inquiries in a timely manner.
Office administration including internal and external emails.
* Assisting the sales team by completing quotations, forwarding orders and processing customer requests as directed by sales team.
* Clarify order details with customers or Company Sales Representatives.
* Respond with a strong sense of urgency to customer inquiries when requested by the sales team or customer service.
* Assist and coordinate on-site training events as well as external conferences.
* Liaise with warehouse/Customer service and client to arrange rental agreements and pre-payments.
* Assist with showroom clients to ensure all queries are addressed.
* Liaise with other departmental employees to arrange for the achievement of customer requirements.
* Ensure that department practices/service work are completed safely, in compliance with company policies and procedures (incl. documentation), legislative requirements and quality standards. Assist with WHS reporting requirements (Fire/First Aid).
* Ensure HospEquip state building/office requirements are addressed on request.
* Lead/participate in continuous process and quality improvement projects as required.
* Undertake ongoing personal development and technical training as required.
* Undertake any additional administration/office duties as directed or required.
Requirements
Experience Required
A minimum of 2 years' experience in a similar role is preferred.
Skills and Qualifications
The ideal candidate will possess excellent verbal and written communication skills, a professional telephone manner, and the ability to work effectively within a small team environment.
Required Skills and Qualifications:
* Strong verbal and written communications skills.
* Professional telephone manner and ability to liaise with clients.
* Ability to work well within a small team office environment.
* Excellent numeracy and literacy skills.
* Attention to detail and accuracy.
* Time management and organization skills to effectively work without supervision to meet deadlines.
* The ability to appropriately manage employment and personal priorities.
About Us
Our values are linked to four key areas of our business: Innovation, Collaboration, Ownership, and Good Business.